News for Consumers

Public Alerts:
In Touch (which also goes by the names Rosemount Place and The Brick House) of 64 King Street Toronto (Weston), is operating without a retirement home licence. Details can be found here

Revoked Licences:
The Licence Appeal Tribunal recently released an order to revoke the licence of Seeley’s Bay effective April 21, 2017.
More information on this decision can be found here.

Unlicensed Homes:
For a list of Unlicensed Operators, check the Public Register.

Differences between Retirement and Long-Term Care Homes
If you’ve never lived in a retirement home or needed long-term care, you may not be aware of how different the two really are. If you are considering a retirement home, here’s what you need to know.

Finding a home that’s right for you
If you or a loved one are considering moving into a Licensed Retirement Home, an important part of your research should be a search of the RHRA Public Register which lists all the Homes and their inspection reports. RHRA is here to help you make an informed choice.

News for Homes

Keeping Contact Information Current
If at any time there are changes to the contact name and/or email address, please fill out the Notice of Change form and send it to or contact 1-855-ASK-RHRA (1-855-275-7472) for more information.

Falls Prevention
Falls are a leading cause of injury among older adults in Canada. Ottawa Public Health provides free access to its online fall prevention learning module for personal support workers and volunteers, which can be found here, and may be a useful learning tool for your staff.

More links to resources can be found in our guidelines on Infection Prevention and Control, Qualifications and Training, and Emergency Plans, available here.

Mandatory Sprinklers Reminder
Licensed retirement homes must be retrofitted with automatic sprinklers by January 1, 2019. Further details can be found here

Selling a Home
Did you know that a Licence is not transferable? Make sure you call the RHRA or check the Retirement Homes Act, 2010 to know the steps that must be taken under circumstances such as the sale of a home.

About the RHRA

The RHRA is an independent, not-for-profit corporation established under the Retirement Homes Act, 2010 (the Act) by the Ontario government. The RHRA’s paramount concern is to protect seniors living in Ontario retirement homes. Read More

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