Resources for Retirement Home Operators

memos from the ONTARIO GOVERNMENT – CMOH, MOH, MSAA

Ontario Adult Personal Support Services Framework – November 11, 2024 

MSAA Fall Preparedness Memo – September 24, 2024

Ministry of Health Information on Ontario’s High-Risk Older Adult RSV Vaccine Program 2024-2025 – August 14, 2024

Older Adult High-Risk Respiratory Syncytial Virus (RSV) Vaccine Program Fact Sheet – Vaccine Recipients – August 14, 2024

Older Adult High-Risk Respiratory Syncytial Virus (RSV) Vaccine Program Fact Sheet – Health Care Providers – August 14, 2024

MSAA Memo: Update Regarding New Ministry of Health Outbreak Prevention and Control Guidance – April 19, 2024 

Government guidance documents

Recommendations for Outbreak Prevention and Control in Institutions and Congregate Living Settings – February 2025 

RSV Fact Sheet for Vaccine Recipients – November 24, 2023 

PPE Supply Portal – Quick Reference Guide

PPE Supply Portal User Guide

tools, checklists & posters

Guidelines – Infection Prevention and Control (IPAC) – August 2025

PHO IPAC Self-Assessment Audit for Long-Term Care and Retirement Homes (publichealthontario.ca) – September 2023

RHRA COVID-19 Preparedness Self-Assessment Tool for Retirement Homes – August 2025

PHO IPAC Checklist for Long-Term Care and Retirement Homes (publichealthontario.ca) – September 2023

I am looking for...

+

A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.

Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

Read More

Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

Read More

Fees

Review the 2018 Fee Schedule before submitting your application.

Read More

Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.

How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

Read More

RHRA Process

Find out what happens after the report has been made.

Read More

Mandatory Reporting

What must you report and why.

Read More

More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.

How we help

Read More

Our Vision, Mission and Values

Read More

Understanding the Legislature

Read More
A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.

#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.

#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.

#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.

#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
X