Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2021-2022

6527

Inquiries handled through RHRA’s intake department

1405

Inspections of retirement homes completed

52

Licence applications to operate a retirement home

778

Licenced retirement homes in Ontario

75

Number of complaints received

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

COVID-19 Guidance Updates for Retirement Homes and Withdrawal of Recommendation on Asymptomatic Testing

Today, the Ministry for Seniors and Accessibility (MSAA) shared this memo with updates to the MSAA COVID-19 Guidance Document for Retirement Homes in Ontario.  The changes are effective as of Wednesday, March 29, 2023....

News

Ministry of Health COVID-19 Guidance Update

The Ministry of Health has released a new iteration of their COVID-19 Guidance: Long-Term Care Homes, Retirement Homes, and other Congregate Living Settings for Public Health Units document. As per...

News

Statement: RHRA Response to Auditor General’s Follow Up Report

The Retirement Homes Regulatory Authority (RHRA) today welcomed the Auditor General of Ontario’s acknowledgement that the public interest regulator has implemented or is in process of implementing nearly 90 % of...

News

RHRA’s Fee Reduction Program is Live  

As previously promised, RHRA has launched its Fee Reduction Program. Application forms are now available.

News

Advice from MSAA and Chief Medical Officer of Health to Retirement Homes on Vaccination and Respiratory Illness Safety

On November 28, 2022, the Ministry for Seniors and Accessibility (MSAA) and the Chief Medical Officer of Health (CMOH) provided an update on the status of COVID-19 and other respiratory viruses in the retirement home sector.

News

RHRA Reduces Burden of Outbreak Reporting

Several questions removed from outbreak questionnaire to make it easier for homes to report

News

RHRA Board Director Appointment

December 23, 2021 RHRA is pleased to announce that John Groe has been appointed to the RHRA Board of Directors, effective December 9, 2021, for a three-year term. John will...

News

RHRA Chair Appointment

Thursday, December 9, 2021 RHRA is very pleased to announce that Alex Yuan has been appointed Chair of the RHRA Board of Directors, effective December 1, 2021. Alex is very...

News

RHRA Election of New Directors

The Retirement Homes Regulatory Authority (RHRA) Board of Directors is very pleased to announce the election of four new Directors. This includes Anil Mathur, a thought leader with deep expertise...

News

Balancing the Need to Keep Both Residents and Staff Safe and Protected as Ontario Re-opens

On July 8, 2021, the RHRA provided information to licensed retirement homes on balancing the rights of the resident and obligations to protect the health and safety of staff.   ...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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