We all want to feel safe, secure and free from harm. Your safety and your protection is our priority.
Looking for a retirement home?
Are you a retirement home resident?
Find out how we protect your interests, how to report harm, apply for emergency funding and more.
Applying for a Licence?
Find all the tools and information you need to apply.
Information for Licensees and Operators
Ready-to-print fact sheets, guidelines and posters to keep you informed.
Highlights from 2017-2018
Inquiries handled through RHRA’s intake department
Inspections on retirement homes completed
Licences to operate a retirement home issued
Licenced retirement homes in Ontario
Number of complaints received
Information for Health Care Providers
The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.
The following information pertains to issues related to retirement homes reported in the news media. Always check to ensure a retirement home is licensed by the RHRA and review its...
John J. Rossiter is pleased to announce the appointment of Nav Sandhawalia to the position of Risk Officer for a three-year term, as of May 2018. The Risk Officer is...
Jay O’Neill, CEO and Registrar Jay O’Neill was appointed Chief Executive Officer and Registrar on June 11, 2018. Jay has been at the RHRA since 2011, most recently in...
Statement from Board Chair, John J. Rossiter (January 22, 2018) – Bonnie Rose, RHRA CEO & Registrar, will be leaving the RHRA on April 2, 2018. Bonnie has accepted a...
Retirement homes licensed under the Retirement Homes Act, 2010 are required to be equipped with automatic sprinklers by January 1, 2019.
Our 2016-17 Annual Report focuses on the RHRA’s Five Year Strategic Plan 2022. The plan establishes a new vision that ensures Ontarians have a choice and the protection they need to live with confidence and dignity in the retirement home of their choice.
Retirement home licences are not transferable. Licences do not transfer as part of a sale of a home or a sale of a company that owns a home.
Licensed retirement homes must be retrofitted with automatic sprinklers by January 1, 2019. Further details can be found here.