Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2023-2024

7278

Inquiries handled through RHRA’s intake department

651

Inspections of retirement homes completed

37

Licence applications to operate a retirement home

776

Licenced retirement homes in Ontario

242

Number of complaints received

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

Public Announcement: Launch of RHRA Self-Service Portal

We are delighted to announce the official launch of the RHRA Self-Service Portal, now available to all licensees and operators. This innovative platform is designed to streamline administrative processes for our entire community.

News

Notification of $0.39 Increase to Annual Fee for April 1, 2025

Please be advised that after careful consideration, the Board of Directors for the Retirement Homes Regulatory Authority (RHRA) has approved a $0.39 inflationary increase to the Annual Fee for the 2025/26 fiscal year. The inflationary increase will bring the RHRA’s fee from $14.59 to $14.98 per suite, per month, effective April 1, 2025. 

News

RHRA Recognizes Remarkable Retirement Home Residents and Community Partner

The Retirement Homes Regulatory Authority (RHRA) is pleased to announce the recipients of its 2024 Resident Champion Award and Partner in Protection Award.

News

Notice of Public Consultation: Fiscal Year 2025/26 Annual Information Return

The Retirement Homes Regulatory Authority (RHRA) is inviting feedback on the proposed 2025 Annual Information Return (AIR) questions. Residents, licensees, operators, seniors' organizations, and other interested parties are encouraged to participate.

News

Invitation: RHRA 2024 Annual General Meeting (AGM) and Recognition Event

The Retirement Homes Regulatory Authority (RHRA) cordially invites you to our Annual General Meeting (AGM) and Recognition Event. Join us to learn more about how we have collaborated with our stakeholders to strengthen resident protection.

News

The RHRA’s 2024 Resident Champion Award: Nominate a Resident Today!

Do you know a senior who lives in a licenced retirement home and goes above and beyond to make a difference for their fellow residents and community? The RHRA encourages you to celebrate this special senior in your life and nominate them for the Frank Kajfes Resident Champion Award.

News

Take a look inside the RHRA’s 2024-2025 Business Plan

The RHRA’s 2024-2025 Business Plan is now available to read on our website. The Business Plan outlines initiatives the RHRA will undertake in the 2024-2025 fiscal year to achieve its mandate and deliver on its three-year Strategic Plan commitments.

News

RHRA appoints new Risk Officer

We are pleased to announce that Kevin McCarthy has been appointed as the RHRA’s Risk Officer, effective March 2024, for a three-year term. The Risk Officer is a statutory role that reports to the Board, exercising independent and critical decision making.

News

New Resource for Licensees/Operators: Abuse and Neglect Guidance Document

The RHRA encourages licensees/operators and retirement home staff to review the guidance document and regularly review abuse and neglect policies and procedures in place at their home(s).

News

RHRA Welcomes New Deputy Registrar

We are pleased to announce that Anastasia Shiamptanis will join the RHRA as Deputy Registrar, effective April 1, 2024.

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I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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