We Safeguard Ontario's Retirement Home Residents

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Download the RHRA 2016-17 Annual Report: Safeguarding Ontario's Retirement Home Residents

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We all want to feel safe, secure and free from harm. Your safety and your protection is our priority.

Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Who is RHRA?

The Retirement Homes Regulatory Authority (RHRA) is an independent, self-funded, not-for-profit corporation established by the Ontario government under the Retirement Homes Act, 2010.

Mission & Vision Statement
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Highlights from 2016-2017

4,511

Inquiries handled through RHRA’s intake department

1,283

Inspections on retirement homes completed

56

Licences to operate a retirement home issued

55+

Stakeholder outreach initiatives conducted by RHRA staff

733

Licenced retirement homes in Ontario

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Information for Operators

The RHRA has compiled education and resource materials designed for retirement home operators to better understand and meet the standards in the Act and Regulations. Please refer to the additional sections or contact us if you need further assistance after reviewing these materials.

We all want our parents and grandparents to live in safety and comfort. That’s why all of the work we do at the Retirement Homes Regulatory Authority is driven by our vision that Ontarians have choice and the protection they need to live with confidence and dignity in retirement homes.

Bonnie Rose, CEO and Registrar, RHRA

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I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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