Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2022-2023

7497

Inquiries handled through RHRA’s intake department

1191

Inspections of retirement homes completed

44

Licence applications to operate a retirement home

776

Licenced retirement homes in Ontario

167

Number of complaints received

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

RHRA Recognizes Remarkable Retirement Home Residents and Community Partner

TORONTO (September 21, 2023) – The Retirement Homes Regulatory Authority (RHRA) is pleased to announce the recipients of its 2023 Resident Champion and Partner in Protection Awards. Resident Sophie Krausz...

News

Help Us Test Out Our New Self-Service Portal for Licensees

As communicated in the spring, RHRA is undergoing an upgrade of its digital infrastructure that will make it easier and more efficient for licensees, residents, and the public to manage...

News

You are invited: RHRA’s 2023 Virtual Annual General Meeting and Recognition Event

Please join us on September 21st, 2023, from 3:00 – 4:30 p.m. for RHRA’s 2023 Virtual Annual General Meeting and Recognition Event. Hear from RHRA CEO and Registrar, Jay O’Neill,...

News

Changes to COVID-19 Outbreak Reporting

RHRA Reduces Burden of COVID-19 Outbreak Reporting  RHRA understands the challenges faced by retirement homes and is continuously looking at ways to reduce administrative burden on homes so that licensees,...

News

RHRA’s New Information Technology System Launches May 1

New information technology system will increase efficiency and reduce administrative burden on homes As communicated last week, RHRA is undergoing an upgrade of its information technology system that will ultimately...

News

RHRA’s 2023/24 Business Plan

RHRA has published its 2023/24 Business Plan which is now available on our website here. This year’s Business Plan is articulated around the objects set out in the Retirement Homes...

News

Coming Soon: A Better Way to do Business with RHRA

New information technology system will increase efficiency and reduce administrative burden on homes One of RHRA’s priorities is to reduce administrative burden on retirement home licensees so they can spend...

News

COVID-19 Guidance Updates for Retirement Homes and Withdrawal of Recommendation on Asymptomatic Testing

Today, the Ministry for Seniors and Accessibility (MSAA) shared this memo with updates to the MSAA COVID-19 Guidance Document for Retirement Homes in Ontario.  The changes are effective as of Wednesday, March 29, 2023....

News

Ministry of Health COVID-19 Guidance Update

The Ministry of Health has released a new iteration of their COVID-19 Guidance: Long-Term Care Homes, Retirement Homes, and other Congregate Living Settings for Public Health Units document. As per...

News

Statement: RHRA Response to Auditor General’s Follow Up Report

The Retirement Homes Regulatory Authority (RHRA) today welcomed the Auditor General of Ontario’s acknowledgement that the public interest regulator has implemented or is in process of implementing nearly 90 % of...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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