We Safeguard Ontario's Retirement Home Residents

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RHRA's First Annual Award to Recognize Residents Who Are Making a Difference

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We all want to feel safe, secure and free from harm. Your safety and your protection is our priority.

Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2016-2017

4,511

Inquiries handled through RHRA’s intake department

1,283

Inspections on retirement homes completed

56

Licences to operate a retirement home issued

55+

Stakeholder outreach initiatives conducted by RHRA staff

733

Licenced retirement homes in Ontario

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

RHRA Board Appoints New Risk Officer

John J. Rossiter is pleased to announce the appointment of Nav Sandhawalia to the position of Risk Officer for a three-year term, as of May 2018. The Risk Officer is...

News

Meet the CEO and Registrar

  Jay O’Neill, CEO and Registrar Jay O’Neill was appointed Chief Executive Officer and Registrar on June 11, 2018.  Jay has been at the RHRA since 2011, most recently in...

News

Statement from RHRA Board Chair

Statement from Board Chair, John J. Rossiter (January 22, 2018) – Bonnie Rose, RHRA CEO & Registrar, will be leaving the RHRA on April 2, 2018. Bonnie has accepted a...

News

Fire Sprinkler Retrofit Program

Retirement homes licensed under the Retirement Homes Act, 2010 are required to be equipped with automatic sprinklers by January 1, 2019.

News

RHRA 2016-17 Annual Report: Safeguarding Ontario’s Retirement Home Residents

Our 2016-17 Annual Report focuses on the RHRA’s Five Year Strategic Plan 2022.  The plan establishes a new vision that ensures Ontarians have a choice and the protection they need to live with confidence and dignity in the retirement home of their choice.

News

If You’re Planning to Sell a Home

Retirement home licences are not transferable. Licences do not transfer as part of a sale of a home or a sale of a company that owns a home.

News

Mandatory Sprinklers Reminder

Licensed retirement homes must be retrofitted with automatic sprinklers by January 1, 2019. Further details can be found here.

News

RHRA Board Reappoints Risk Officer

John J. Rossiter is also pleased to announce that Deana Williams has been reappointed to the position of Risk Officer for an additional fifteen-month term. She was originally appointed in...

News

RHRA Appoints New Complaints Review Officer

On behalf of the RHRA Board of Directors, John J. Rossiter, Chair, is pleased to announce the appointment of Elyse Sunshine as its Complaints Review Officer (CRO), for a three-year...

News

Stakeholder Advisory Council Announcement

The RHRA’s Stakeholder Advisory Council is pleased to announce the appointment of retirement home resident Father Gregory Blonde to the Council. More information on the Council, as well as member...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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