Compliance assistance modules

Compliance Assistance Modules

The RHRA Compliance Assistance Modules (CAMs) are designed to support homes with voluntary compliance and provide operators with a thorough understanding of the legal, regulatory and inspection framework for operating a retirement home. We worked with Algonquin College Corporate Training to design the CAMs program and to ensure that the modules meet the highest standards in adult education. Participation is voluntary and there is no cost.

We invite you and your staff to use this valuable learning tool in the manner best suited for your home.

Modules 

  • Complaints – This module presents familiar, day-to-day scenarios to test participants’ understanding of how complaints should be received and acted on. Length of time: 30 minutes.
  • Assessments and Plans of Care – This module provides participants with an understanding of how to comply with the regulations on assessments and plans of care. Length of time: 30 minutes.
  • Emergency Planning – This module guides participants through the key steps necessary to develop a compliant emergency plan by focusing on four key areas including creating a plan, collaborating with community partners, training staff and volunteers, and testing the plan. Length of time: 30 minutes.

Transcripts

Introduction to the RHRA

Emergency Planning Manual

Disclaimer  

The RHRA has created Compliance Assistance Modules to provide licensees with assistance in understanding the expectations related to compliance with the Retirement Homes Act, 2010 (the Act) and Ontario Regulation 166/11 (The Regulation).  Please note:

  • Compliance Assistance Modules are designed to assist operators in understanding the requirements of select portions of the Act and Regulation. They are not, and do not replace, the home-specific training that is required by the Act and Regulation.
  • Information, directions, and recommendations included in the CAMs are for general assistance only, and should be read in conjunction with the Act and Regulation. The CAM covers only select aspects of the Act and Regulation, and in the event of any conflict between the CAM and the Act and/or Regulation, the Act and/or Regulation prevails.
  • The CAM may be changed at any time without notice.
  • Licensees should consult the Act and Regulation for current legislation and compliance requirements.
  • The CAMs do not constitute legal advice and users should consult their own legal counsel for the purposes of interpreting the Act and Regulation.

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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