Applying for a licence may seem like a daunting task. We’re here to walk you through this process and provide support when needed.

It is important to consult the Retirement Homes Act, 2010 as you move through the application process.


Who needs one

The Retirement Homes Act, 2010 (called “the Act” throughout this section) sets out the legal standards and requirements for all retirement homes to operate safely and successfully. Under the Act, all homes defined as a “retirement home” must apply for and obtain a licence. Retirement homes that operate without a licence may be subject to enforcement measures, which could include monetary penalties and up to and including imprisonment. All homes are required to post their licence in a place where it is easily seen in the retirement home. A “retirement home” for the purposes of the Act is as follows:

A building or related group of buildings, or a part of a building or a part of a related group of buildings, with one or more rental units of living accommodation that meets the following criteria:

  • Occupied primarily by persons who are 65 years or older;
  • Occupied or intended to be occupied by at least six persons who are not related to the operator of the home;
  • Makes at least two of the 13 care services set out in the Act (and listed below) available, directly or indirectly, to residents.
“Care services” for the purposes of the Act are as follows:
  • Administration of a drug
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with ambulation
  • The provisions of a dementia care program
  • Any service that a member of the College of Physicians and Surgeons of Ontario provides while engaging in the practice of medicine
  • Any service that a member of the Ontario College of Pharmacists provides while engaging in the practice of pharmacy
  • Assistance with feeding
  • Continence care
  • Assistance with personal hygiene
  • Provisions of a meal
  • The provision of a skin and wound care program
  • Any service that a member of the College of Nurses of Ontario provides while engaging in the practice of nursing

 

Understanding the legislation

Learn more about the standards retirement homes must meet under the new law.

Learn More

Plain Language Guide

This guide explains the standards set out in the Act. Remember that it is an overview and you are still encouraged to consult the Act and its regulations.

Download the RHRA Plain Language Guide

How to apply

Once you determine that you are a retirement home, you will need to submit an application, supporting documents and the application fee to the RHRA.

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After you apply

Find out what to expect once you submit your application forms.

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Fees

Download the annual fee schedule and find fee-related information.

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I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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