RHRA Update E-Newsletter

RHRA Update

RHRA Update is published by the Retirement Homes Regulatory Authority (RHRA) for retirement home operators and licensees. This e-newsletter is also available in French upon request.

To stay informed about news and important notices, please add admin@rhra.i-sight.com to your email safe-sender list. If at any time there is a change, please fill out the Notice of Change form and send it to licensing@rhra.ca.

Previous Editions

 

June 1, 2020 RHRA Update: Temperature control during hot weather, Pandemic Pay, LHIN services and PPE

May 30, 2020 Special Advisory: Emergency Order and Important Changes to the Retirement Homes Act and Regulation

  • On May 29, the Government of Ontario issued an emergency order related to the management of retirement homes experiencing a COVID-19 outbreak, and made changes to the Retirement Homes Act

May 27, 2020 RHRA Update: Ontario Health Consult Line for Retirement Home Physicians, NPs and Medical Directors

  • The Long-Term Care & Retirement Home Consult Line is available for primary care physicians, nurse practitioners and medical directors, providing 24/7 access to general internal medicine specialists via a telephone consult line

May 26, 2020 RHRA Update: COVID-19 Testing Survey and Pandemic Pay Deadline

  • The RHRA would like to thank retirement homes for their valuable input as part of the RHRA’s COVID-19 testing survey
  • A reminder to retirement homes that in order for your staff to receive pandemic pay, you must register your retirement home with Transfer Payment Ontario by tomorrow, Wednesday May 27

May 24, 2020 RHRA Update: DEADLINE EXTENDED: COVID-19 testing survey deadline revised to Monday, May 25 at 3 p.m.

  • The RHRA is extending the deadline to 3 p.m. Monday, May 25.

May 23, 2020 RHRA Update: TIME SENSITIVE: RHRA Collecting Information to Facilitate COVID-19 Testing in Retirement Homes

  • The RHRA will be sending out an important survey to collect retirement home information to inform the Ontario government’s COVID-19 testing strategy
  • The information you provide will be important to help the province deliver a smooth and efficient process for expanded testing
  • Email your questions to COVID19survey@rhra.ca or check the COVID-19 Updates and Resources for Retirement Home Operator page

May 22, 2020 RHRA Update: Important Updates to Directive #3 from the Chief Medical Officer of Health

  • Admissions and Re-Admissions
  • Limiting Work Locations
  • Ensure Retirement Home’s COVID-19 Preparedness
  • Ensuring Appropriate PPE
  • Testing

May 21, 2020 RHRA Update: Pandemic Premium Pay and PPE Supplier Directory

  • In order for your retirement home staff to receive the pandemic pay, you must first register your retirement home with Transfer Payment Ontario by Wednesday May 27, 2020
  • The Ontario Government has developed an online workplace PPE supplier directory to assist in the procurement of PPE

May 20, 2020 RHRA Update: Reminder: Public Health Ontario COVID-19 webinar on healthcare worker PPE use and cohorting of residents in long-term care and retirement homes

  • Public Health Ontario has created a new webinar series to help long-term care and retirement homes with infection prevention and control assessments

May 19, 2020 RHRA Update: New webinars from Public Health Ontario and ORCA and a return to work toolkit from Ontario Health

  • Public Health Ontario COVID-19 Webinar: Healthcare worker PPE use and cohorting of residents in long-term care and retirement homes
  • Ontario Health: Toolkit for Assessing and Supporting Return to Work for Long-Term Care and Retirement Home Employees
  • Reminder: FREE ORCA weekly webinar

May 14, 2020 RHRA Update: Important Updates and Information 

  • LHIN Services, including shift-based home care delivery in retirement homes, medical supplies and equipment
  • Moving residents and their belongings
  • ORCA webinars
  • RHRA information for residents and their families

May 7, 2020 Special Advisory: Information on Pandemic pay, PPE orders and the PPE survey and the updated IPAC checklist

  • Pandemic pay for frontline and support workers
  • Change in the process to request PPE
  • New PPE survey portal
  • Updated Infection Prevention and Control Checklist from Ontario Public Health

May 3, 2020 Special Advisory: Updated COVID-19 Testing Guidance

  • On May 2, the Ministry of Health updated its COVID-19 Provincial Testing Guidance, replacing the previous guidance issued on April 15
  • The Ministry of Health has updated its COVID-19 Quick Reference Public Health Guidance on Testing and Clearance, which contains recommendations for health care workers return to work

May 2, 2020 Special Advisory: Public Health Ontario Infection Prevention and Control Checklist

  • Public Health Ontario (PHO) has made an Infection Prevention and Control (IPAC) Checklist available on their website
  • A new PPE survey has been created, using an enhanced submission portal and is re-named “Critical Supplies & Equipment”; the new portal opens May 4

April 30, 2020 Special Advisory: RHRA Update: Important Reminders and Information

  • Reminder: Managing Essential Visitors
  • Workforce Matching Portal
  • Pandemic Pay for Frontline Workers
  • ORCA COVID-19 Learning Centre
  • Updated Screening Resource Available from Ministry of Health

April 29, 2020 Special Advisory: Important Announcement from the Ministry for Seniors and Accessibility

  • All staff and volunteers as defined in the Retirement Homes Act, as well as licensees who work or provide services at a retirement home, are now eligible to access emergency childcare services

April 24, 2020 Special Advisory: Residents Returning from Hospital, Online Hub for PPE Supplies and PHO Webinar 

  • Clarification on Residents Returning from Hospital
  • Online Canadian Alliance to Protect and Equip Seniors Living (CAPES) PPE Supply Hub
  • Public Health Ontario Webinar on Preparing for and Managing COVID-19 Outbreaks Tuesday, April 28, 10:00 AM – 11:00 AM EDT

April 23, 2020 Special Advisory: COVID-19 Reminders & Information for Homes

  • Specimen Collection and Handling
  • Summary of Government Support for Retirement Homes
  • Retirement Home Outbreak Reporting on RHRA.ca
  • Retirement Home Outbreak Survey
  • Reminder: One Worker, One Workplace
  • Managing Resident Deaths During COVID-19
  • Reminder: RHRA Expectations for Advanced Directives

April 17, 2020 Special Advisory: Emergency Order Limiting Retirement Home Employees to a Single Work Location  

  • On April 16, 2020 the Ontario Government passed an emergency order that limits employees of retirement homes to working in a single location
  • The order applies to anyone employed by a retirement home licensee who also works in another retirement home or with a health service provider, including employees working in multiple retirement homes operated by the same licensee

April 17, 2020 Special Advisory: FAQs on Testing Guidance for Retirement Homes & Infographic Guide on PPE

April 16, 2020 Special Advisory: IMPORTANT UPDATES from the Chief Medical Officer and Ministry of Health

  • Updated Directives and guidance from the Chief Medical Officer of Health on active screening, admissions and re-admissions, repatriation, essential visitors, positive COVID-19 test results, single staff cases, testing guidance for symptomatic and asymptomatic residents and updated guidance on mask use in retirement homes

April 16, 2020 Special Advisory: NEW SESSIONS ADDED: COVID-19 Webinar for Retirement Homes & REMINDER: Complete the PPE survey for retirement homes 

  • Two new dates have been added to the COVID-19 webinar
  • It’s important to complete the Ministry of Health’s PPE survey on a daily basis

April 15, 2020 Special Advisory: COVID-19 Webinar for Retirement Homes & Emergency COVID-19 Funding Available Through ORCA

  • Public Health Ontario is hosting a webinar this week to help retirement homes prepare for and manage COVID-19 outbreaks, specifically focused on infection prevention and control
  • All licensed retirement homes, both ORCA and non-ORCA members, can now access their allocation of the emergency funding directly through ORCA

April 13, 2020 Special Advisory: Office of the Chief Coroner’s Guidance on Managing Resident Deaths

  • The Office of the Chief Coroner has recently implemented a plan for the Long-Term Care sector on responding to a potential surge in COVID-19 deaths in Ontario
  • Compliance with this plan is not mandatory for Retirement Home licensees – even if co-located with a Long-Term Care Home

April 12, 2020 Special Advisory: Emergency order issued under the Emergency Management and Civil Protection Act O. Reg 140/20

  • The order allows hospitals to enter into contractual arrangements (or leases) with retirement homes to act as patient care centres, enabling the transfer of non-COVID-19 patients such as those designated for Alternate Level of Care (ALC)
  • The RHRA has created a guidance document on this emergency order

April 11, 2020 Special Advisory: Ordering PPE for Retirement Homes 

  • Instructions provided for retirement homes that have identified a supply shortage of personal protective equipment (PPE)

April 10, 2020 Special Advisory: UPDATED Chief Medical Officer of Health Directives for PPE in Retirement Homes

  • Homes, health care workers, and other employees must engage in the conservation and stewardship of personal protective equipment (PPE)
  • Homes must provide all health care workers and other employees with appropriate training and information on the safe utilization including doffing and donning of all PPE
  • Retirement homes must assess the available supply of PPE on an ongoing basis and must explore all available avenues to obtain and maintain sufficient supply of PPE
  • Additional measures are listed, all of which are to be implemented immediately

April 9, 2020 Special Advisory: UPDATED Directives from the Chief Medical Officer of Health 

  • On April 8, Ontario’s Chief Medical Officer of Health released updated directives for Long-Term Care Homes that are to be implemented immediately by all retirement homes in Ontario
  • The following topics were added or updated: Active Screening of All Residents,  Admissions and Re-admissions, Residents Returning from Hospital, Masking for Staff and Essential Visitors, Triggering an Outbreak Assessment,  Assessing and Preparing for an Outbreak, Receiving Negative Test Results, Receiving Positive Test Results and Testing

April 8, 2020 Special Advisory: Licensees must report COVID-19 outbreaks to RHRA

  • Retirement homes are now required to report COVID-19 outbreaks to RHRA on the same day as it is reported to public health
  • Homes must consider one laboratory confirmed case of COVID-19 as an outbreak (resident or staff)
  • Details on reporting are included

April 3, 2020 Special Advisory: Notification on Regulation Change: 118/20

  • On April 2, the Ministry for Seniors and Accessibility filed an amendment to the Retirement Homes Act, 2010 regulation
  • Homes may take any necessary steps related to staffing and work deployment required to prevent, respond to or alleviate the impact of COVID-19
  • Homes are now required to report COVID-19 outbreaks to RHRA on the same day as it is reported to public health
  • As well as additional measures on information posting, collective agreements and suspension of other requirements for the duration of the emergency

March 31, 2020 Special Advisory: Updated precautions and procedures to be implemented immediately by all retirement homes

  • The Chief Medical Officer of Health has provided more specific directives for Long-Term Care Homes that are to be implemented immediately by all retirement homes in Ontario
  • Health providers and health care entities have been provided with updated directives on the required precautions when caring for patients with suspected or confirmed cases of COVID-19
  • Statement and survey regarding PPE
  • Government funding for enhanced screening and infection control for retirement homes

March 24, 2020 Special Advisory: COVID-19 Tests for Retirement Home Residents

  • Public Health Ontario has confirmed that COVID-19 tests for retirement home residents are to be prioritized by laboratories as is the case for long-term care home residents’ tests

March 23, 2020 Special Advisory: NEW: Chief Medical Officer’s Directives on Residents Leaving Retirement Homes 

  • Residents are no longer permitted to leave the home for short-stay absences to visit family and friends
  • Residents may go outside of the home but should remain on the home’s property and maintain a distance of a minimum of two metres from other people at all times

March 22, 2020 Special Advisory: Emergency amendments to Retirement Homes Act, 2010 related to Chief Medical Officer’s recommendations for retirement homes

  • On March 20, 2020, the province amended the Retirement Homes Act, 2010 to require retirement homes’ infection prevention and control programs to follow the recommendations of the Chief Medical Officer
  • Homes must also take all reasonable steps to follow any recommendations by the Chief Medical Officer directed at long-term care homes as they relate to COVID-19

March 19, 2020 Special Advisory: Chief Medical Officer provides recommendations on managing health worker illness and return to work

  • Ontario’s Chief Medical Officer has released recommendations related to managing health worker illness and return to work which retirement homes will now be required to follow

March 17, 2020 Special Advisory: COVID-19 FAQs Available on RHRA Website

March 16, 2020 Special Advisory: ORCA Offers Free COVID-19 Operations Resources and Industry Webinar to All Licensed Retirement Homes

  • ORCA is now making pandemic materials in its Learning Centre available to non-members free of charge, including webinars

March 15, 2020 Special Advisory: Message from RHRA CEO and Registrar regarding COVID-19 Response

  • The RHRA will be modifying our inspections process on a temporary basis to limit the need to enter retirement homes during the COVID-19 pandemic
  • Important information on compliance during this time

March 14, 2020 Special Advisory: RHRA Provides Clarification on Expectations Regarding Visitors to Retirement Homes

  • Ontario’s Chief Medical Officer of Health has recommended that retirement homes and long-term care homes allow only essential visitors
  • Essential visitors will be screened upon entry
  • Those who fail screening will not be permitted to enter

March 13, 2020 Special Advisory: RHRA Clarifies Expectations for Retirement Homes Regarding Active Screening for COVID-19

  • Active screening required for staff and visitors
  • In addition to active screening, retirement homes should follow the guidance for respiratory outbreak and COVID-19 prevention from the Ministry of Health

March 10, 2020 Special Advisory: RHRA Advises Retirement Homes to Immediately Begin Active Screening for COVID-19

  • The Ministry of Health is advising all retirement homes to implement active screening protocols for all visitors, resident admissions, re-admissions and returning residents
  • Guidance and links to resources are available from the Ministry of Health and Long-Term Care, the Ontario Retirement Communities Association (ORCA) and Advantage Ontario

March 8, 2020 Special Advisory: COVID-19 (coronavirus) preparedness reminder and resources

  • Helpful links and resources for protocols, signage, screening, self-isolation and pandemic resources

January 27, 2020 Special Edition RHRA Update: COVID-19 coronavirus

  • Every licensed retirement home in Ontario must have an infection control program
  • Links to helpful resources

RHRA Update Vol. 12 – January 2020

Contents of this issue:

  • RHRA reminds homes to take extra precautions against theft and suspicious activity in 2020
  • All RHRA Compliance Assistance Modules are now available as printable PDFs
  • Help spread the word: RHRA is seeking a resident to join its Stakeholder Advisory Council
  • We want to hear from you: RHRA to survey stakeholders after inspections, licence applications and complaints
  • RHRA launches awareness campaign
  • Jonathan Boulakia joins the RHRA Board of Directors
  • Update on automatic sprinklers in retirement homes

RHRA Update Vol. 11 – October 2019

Contents of this issue:

  • RHRA introduces new Emergency Planning Compliance Assistance Module for operators and licensees
  • Owner of Toronto unlicensed retirement home convicted and sentenced to jail
  • RHRA’s new approach to routine inspections is well underway
  • RHRA Celebration Event 2019
  • RHRA publishes 2018/19 Annual Report
  • One more way to stay connected – follow us on LinkedIn

RHRA Update Vol. 10 – July 2019 

Contents of this issue:

  • The RHRA Launches an Updated Approach to Routine Inspections
  • Save the Date: RHRA Celebration Event on September 19, 2019
  • Enhancing Your Understanding with RHRA’s Compliance Assistance Modules
  • RHRA Update Readership Survey Results
  • Changes to the Billing and Payment Contact Information
  • Incident Report Form

RHRA Update Vol. 9 – April 2019

Contents of this issue:

  • New Compliance Assistance Module on Assessments and Plans of Care – Available in May
  • Piloting a Modified Inspections Process
  • Monitoring Sprinkler Compliance Requirements
  • Changes to Annual Reporting
  • RHRA Update Readership Survey
  • Nominate a Resident Champion – Nominations Due June 14!

RHRA Update Vol. 8 – December 2018

Contents of this issue:

  • Address Change
  • Fire Sprinkler Update
  • Geriatric and Long-Term Care Review Committee – Recommendations for Licensees
  • RHRA Resources
  • New Features on the Public Register to Help Consumers Make Informed Decisions
  • Extreme Weather Readiness
  • Annual Celebration Event and AGM Update

 

RHRA Update Annual Fee Issue – September 2018 

Contents of this issue:

  • 2019 Annual Fees Update

 

RHRA Update Vol. 7 – July 2018

Contents of this issue:

  • RHRA Annual Celebration, October 18. Hold the date!
  • Stakeholder Effectiveness Survey
  • Compliance Assistance Modules – CAMs
  • Elevator Safety in Retirement Homes

 

RHRA Update Vo. 6 – April 2018 

Contents of this issue:

  • New Training Module – Assisting Homes with Voluntary Compliance
  • Updating Your Home’s Sprinkler Status
  • 2017 Annual Survey
  • RHRA Interim CEO

 

RHRA Update Vol. 5 – February 2018

Contents of this issue:

  • 2018 Annual Reporting
  • Managing Residents Transitioning Back from Hospital
  • Bill 160 – Amendments to the Retirement Homes Act, 2010
  • Duty to Report Harm to Residents
  • Recommendations from Ontario’s Geriatric and Long-Term Care Review Committee
  • News for Residents
  • Coming to your Town

 

RHRA Update Vol. 4 – November 2017

Contents of this issue:

  • Fire sprinkler retrofit program
  • New RHRA website now live
  • Requirement for filing your accessibility compliance report
  • Universal Influenza Immunization Program (UIIP)
  • Helpful resources for flu and infection control
  • RHRA 2016-17 Annual Report now online

 

RHRA Update Vol. 3 Special Issue: Annual Fees – September 2017 

Contents of this issue:

  • 2018 Annual Fees
  • What you need to know about the rationale for the 2018 increase

 

RHRA Update Vol. 2 – September 2017 

Contents of this issue:

  • Sprinkler installation deadline
  • Vulnerable sector screening
  • Medical Assistance in Dying (MAID) Bill C-14 legislation update
  • MAID and the Retirement Homes Act, 2010: What you need to know as a retirement home licensee and operator
  • RHRA Annual General Meeting – Save the date

 

RHRA Update Vol. 1 – April 2017

Contents of this issue:

  • RHRA’s new five-year strategic plan
  • Compliance support new in 2017-2018
  • Annual reporting and online survey
  • RHRA resources and educational materials
  • Information on falls prevention
  • If you’re planning to sell a home
  • RHRA provincial tours
  • New RHRA brochure

I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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