General

How can I contact the RHRA?
What are the RHRA’s responsibilities?
Does every Retirement Home require a license?
What does RHRA do if there are risks outside of their legislation/jurisdiction?
What care and safety standards are required under the Act?
How often does the RHRA routinely inspect the Retirement Homes in Ontario?
How can someone report harm of a retirement home resident or another emergency? What about after hours?
How does RHRA handle allegations of abuse or neglect in retirement homes?
Does RHRA have an emergency fund in case of fire or major disaster that severely damages a retirement home?
What is the difference between a report of harm and a formal complaint?
How does RHRA protect personal information?
How is the RHRA funded?
How many inspectors does the RHRA have for the retirement homes it regulates?

Residents/Families/Caregivers

How can the public determine if a retirement home is licensed?
Is there a difference between a retirement home, a nursing home and a long-term care home? What resources can families use?
What matters are not overseen by the RHRA?
What types of Retirement Home complaints procedures are available?
If I make a complaint to the RHRA, what next steps can I expect to address my complaint?
What rights does the Act set out for residents?
What do I do if I have a maintenance or housekeeping issue in my suite?
How are families kept informed about changes in a loved one’s health?
How are changes to retirement home fees communicated to residents and families?
If there is an abrupt closure or evacuation, who do I contact to get information about it? (i.e., where were the residents evacuated to/ where are they taken to? Is my loved one hurt?)
Can a retirement home close its doors without giving notice? If they do, what should I do? How does the RHRA help?

Licensees/Operators/Applicants

What tools and resources does the RHRA have to support Licensees/Operators in achieving and maintaining compliance?
Who are the key RHRA partners for Licensees/Operators?
When should I submit a notice of change?
Are there opportunities for licensees/operators to provide feedback or input on regulatory policies and procedures?
How does RHRA communicate updates or changes to regulations that may affect licensees?
What happens if a Retirement Home does not pass an RHRA inspection?
Are there unannounced inspections?
What should I expect during a routine inspection?
What happens if a resident is putting other residents or staff at risk of harm?
How are resident complaints investigated by the RHRA, and what is a licensee/operator’s role in the process?
What steps does RHRA take to monitor and enforce compliance with regulations?
How does RHRA handle complaints or disciplinary actions against licensees/operators?
What laws apply to retirement homes?
How do you apply for a Retirement Home License?
What ongoing obligations do licensees/operators have to maintain their licenses?

General

How can I contact the RHRA:

1-855-ASK-RHRA (1-855-275-7472)
info@rhra.ca

Address:

Retirement Homes Regulatory Authority
55 York Street, Suite 700
Toronto, ON
M5J 1R7

What are the RHRA’s responsibilities?

The RHRA is responsible for:

  • licensing facilities that meet the definition of a retirement home under the Act;
  • inspecting nearly 800 licensed retirement homes across Ontario.
  • informing the public, residents and retirement home operators about the Act and the role of the RHRA.
  • investigating complaints and reports of harm/risk of harm.
  • taking any and all action necessary to make sure the Act is being followed, including enforcement action such as fines or license revocation, and, if required, prosecution of home operators.

To assist potential residents and families in making informed decisions, the RHRA also maintains a public register, which provides information about all licensed retirement homes, including the services they offer, inspection findings, and summaries of any enforcement actions taken. The register is available at www.rhra.ca.

Does every Retirement Home require a license?

Operators that meet the definition of a retirement home under the Act must obtain a license to operate a retirement home. A retirement home is a building, group of buildings, or a part of a building (with one or more rental units):

  • occupied primarily by persons who are 65 years of age or older.
  • occupied or intended to be occupied by at least six persons who are not related to the operator of the home.
  • where the operator of the home makes at least two out of a potential 13 care services available (directly or indirectly) to residents.

The RHRA may enter and inspect a retirement home that it suspects may be operating without a license. The Registrar can order the retirement home to apply to the RHRA for a license by a certain date, or to cease operating as a retirement home by that date.

Note: Some facilities that meet these criteria may be exempt from the Act, for example if they receive certain government funding.

What does RHRA do if there are risks outside of their legislation/jurisdiction?

RHRA staff take all complaints seriously and aim to address complaints about violations of the Act or its regulations as quickly as possible. For complaints about issues that fall outside the scope of the Act, wherever possible, our staff will provide information about other resources that may be helpful in addressing the problem or concern.

What care and safety standards are required under the Act?

There are standards for resident care and safety which homes must meet, including:

  • care standards (for example, provision of a meal, medication administration, assistance with dressing, feeding or ambulation).
  • safety standards (for example, emergency plans, infection prevention and control programs, falls prevention, behaviour management, and food preparation).
  • other safeguards (for example, staff qualifications and training, and complaints procedures).

How often does the RHRA routinely inspect the Retirement Homes in Ontario?

The Retirement Homes Act, 2010, requires routine inspections of every retirement home at least once every three years, but the RHRA inspects more frequently if there is a risk in the home.

How can someone report harm of a retirement home resident or another emergency? What about after hours?

The RHRA responds to reports about harm or risk of harm to retirement home residents resulting from certain events. These events include abuse, neglect, improper or incompetent care or treatment, unlawful conduct and misuse or misappropriation of a resident’s money.

For assistance after regular business hours, our after-hours call center, Answer Plus, is readily available. To report harm or risk of harm to the RHRA at any time, please call: 1-855-ASK-RHRA (275-7472).

How does RHRA handle allegations of abuse or neglect in retirement homes?

When these concerns are received, the RHRA may make inquiries to determine whether a retirement home is compliant with the Act. The RHRA may also send an inspector to the retirement home to conduct an unannounced inspection. Under the Act, RHRA inspectors have the power to:

  • Inspect the retirement home and its operations.
  • Review, copy and remove records and other documents.
  • Interview residents and other individuals.
  • Call on other experts for assistance. Inspectors may also involve other agencies or authorities such as the police, fire officials, public health and regulated health profession colleges, as appropriate.

 Does RHRA have an emergency fund in case of fire or major disaster that severely damages a retirement home?

 The RHRA Emergency Fund was established for the benefit of residents (or former residents) of retirement homes. An individual may submit a claim to the RHRA for compensation from the fund when:

  • Loss or damage to the retirement home has resulted in an emergency.
  • Due to the emergency, the operator of the retirement home has been unable to safely provide normal accommodation or care to the individual in the retirement home.
  • The individual has incurred costs to find, move to or pay for alternate accommodation, or to access alternate care providers.

Other criteria set out in the regulation may affect an individual’s eligibility to submit a claim. For more information, contact the RHRA at 1-855-ASK-RHRA (275-7472).

What is the difference between a report of harm and a formal complaint?

A report of harm is when someone notifies the RHRA about a situation where one or more residents have been harmed or are at risk of harm due to improper or incompetent care, abuse or neglect, unlawful conduct, or misuse or misappropriation of their money or property. Anyone who sees or suspects a situation that harms or puts a resident in a retirement home at risk of harm must report it to the RHRA. Reports of harm may result in inquiries with the retirement home or an inspection of the retirement home. If an inspection occurs, the final inspection report is posted on RHRA’s Retirement Home Database.

A formal complaint is when someone notifies the RHRA in writing about concerns regarding a retirement home. Similar to reports of harm, formal complaints may involve allegations of improper or incompetent treatment or care, abuse or neglect, unlawful conduct, or misuse or misappropriation of a resident’s money or property. Formal complaints may also involve concerns about the general operations of the retirement home and/or the home’s policies or procedures. Formal complaints may result in an inspection of the retirement home, inquiries with the retirement home, and/or mediated resolution of the concerns. The Registrar issues a decision for every formal complaint, which outlines what RHRA has done to address the concerns and the reasons why. Where the Registrar has taken no action in response to a formal complaint, complainants who are not satisfied with the outcome are entitled to request a review of the complaint to the Complaints Review Officer.

How does RHRA protect personal information?  

We are committed to safeguarding all private information in our possession through secure systems.

The RHRA continues to implement its Data Management Strategy and privacy practices. It will also develop and implement required procedures and workflows as part of implementing its information Access and Privacy Code (APC) Schedule, which was finalized in 2023 and came into effect October 1, 2024.

How is the RHRA funded?

The RHRA is self-funded. Retirement home licensees pay $14.59 per month per suite to cover the cost of RHRA’s operations and functions related to administering the legislation. The fee is based on the number of suites in a retirement home.

How many inspectors does the RHRA have for the retirement homes it regulates?

Approximately 25 inspectors for about 780 homes.

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Residents/Families/Caregivers

How can the public determine if a retirement home is licensed?

The license status of homes that have applied for a retirement home license is published on the RHRA’s public register, which can be found at RHRA’s Retirement Home Database. Once a license certificate is issued, the home is required to post it in a visible area of the home.

Is there a difference between a retirement home, a nursing home and a long-term care home? What resources can families use?

Long-term care homes, often called nursing homes, are different from retirement homes. They are regulated by the Ministry of Health and Long-Term Care and receive government funding.

Residents of retirement homes pay for the cost of their accommodation and any care services they purchase from the home. Retirement homes decide the type of care services they provide. Residents can purchase any of the care services offered by the home, and/or arrange for care from external providers, such as Ontario Health atHome or other organizations.

It is important to remember that retirement homes are homes, not institutions. Many residents are capable and independent, and can come and go as they please.

What matters are not overseen by the RHRA?

  • Employer/employee relationships – the RHRA does not have the authority to mediate workplace disputes or to terminate employees in a home. For more information about employee rights contact the Ministry of Labour or the Human Rights Tribunal of Ontario.
  • Rent rebates, costs for rent or care services, notification periods, and evictions. The RHRA does not have the authority to provide financial compensation to residents, families or complainants in these matters. For more information contact the Landlord Tenant Board.
  • Power of Attorney disputes. Contact the Ontario Public Guardian and Trustee, the Consent and Capacity Board, or seek legal advice.
  • Minimum staffing levels. The RHRA does not have authority to set minimum staffing levels in retirement homes, but information about the home’s staffing levels must be included in the home’s information package and provided to residents. The Fire Protection and Prevention Act may influence the minimum staffing levels required for the successful execution of a fire safety plan within a care occupancy home.  You may contact the local fire department to inquire about staffing levels required to safely evacuate residents in the event of a fire.

For a list of other common issues the RHRA does not oversee and who to contact, click here.

What types of Retirement Home complaints procedures are available?

All retirement homes must have a complaints procedure in place to address complaints about the care of a resident or operation of the home. This complaints procedure must meet the requirements set out in the legislation.

If someone believes a retirement home is not following the Act, they can also file a formal complaint with the RHRA. The Registrar will review the complaint and may decide to take certain action, such as making inquiries, conducting an inspection, attempting mediation or resolution of the complaint, providing education to the complainant or the licensee, and/or issuing a written warning to the licensee.

If I make a complaint to the RHRA, what next steps can I expect to address my complaint?

The RHRA will process your complaint as quickly as possible. Once we receive your written complaint, we will review it, and a staff member will contact you to discuss it in more detail. The RHRA will then notify the retirement home of the complaint. The notification involves disclosing some or all the information you provided, including the complainant’s name and the complaint’s details, with the retirement home.

More information about RHRA’s formal complaints process can be found at RHRA’s Information for Retirement Home Residents page.

What rights does the Act set out for residents?

The Act provides several consumer protections for residents, including a Residents’ Bill of Rights.

The Residents’ Bill of Rights outlines several different rights. They include rights relating to disclosure of the cost and delivery of care services the home provides; the right to choose an external care provider; the right to participate fully in care planning and decisions; rights that protect the privacy and lifestyle choices of residents; and the right to raise concerns to the RHRA or the home without fear of reprisal.

Homes must respect and promote the Bill of Rights, provide copies to residents and post the Bill in the home. Staff members must also receive training on the Bill.

What do I do if I have a maintenance or housekeeping issue in my suite?

The RHRA encourages residents to bring maintenance concerns and issues to the management team of the retirement home first, who are obligated to attempt to resolve the issue and provide you with a response.

RHRA does not regulate the maintenance or housekeeping in individual resident suites, but RHRA can address concerns relating to:

  • Cleanliness of common areas;
  • Plumbing fixtures, toilets and sinks in common areas;
  • Heating systems and hot water boilers;
  • If provided by the licensee, air conditioning systems and assistive devices.

How are families kept informed about changes in a loved one’s health?

The licensee must make sure that the resident, and/or their substitute decision-maker and anyone else they choose are involved in creating, updating, and reviewing the resident’s care plan at least every six months. Staff of the retirement home must comply with privacy requirements set out in the Personal Health Information and Protection Act, 2004.

How are changes to retirement home fees communicated to residents and families?

Retirement home residents are tenants and have protections under the Residential Tenancies Act. Requirements about communicating fees as part of tenancy agreements fall under the Residential Tenancies Act.

Under the Retirement Home Act, there is a requirement for transparency of fees so that residents can know the full cost of living in a retirement home. The RHRA does not have authority to set or limit fees for rent or care services.

If there is an abrupt closure or evacuation, who do I contact to get information about it? (i.e., where were the residents evacuated to/ where are they taken to? Is my loved one hurt?)

Licensed retirement homes are required to give residents at least 120 days notice if they are planning to close and to help seniors find alternative accommodations.  Sometimes a home will close abruptly and RHRA staff work closely with community partners including but not limited to Ontario Health at Home, municipalities, other licensed homes and hospitals to assist residents.

Can a retirement home close its doors without giving notice? If they do, what should I do? How does the RHRA help?

Immediately notify the RHRA by calling 1‐855‐ASK-RHRA (1-855‐275‐7472).

At least 120 days notice must be given to residents, their representatives, and the RHRA. A transition plan must also be provided, along with reasonable efforts to find suitable alternative accommodations or facilitate access to external care providers.

RHRA has safeguards in place to prevent sudden closures of retirement homes. These include an inspection process, enforcement actions, and an Emergency Fund. Inspection reports are shared with the operator and posted publicly. Non-compliance may result in warnings, fines, or orders to comply. The Emergency Fund supports residents during unforeseen closures or emergencies. These measures prioritize the safety and well-being of residents.

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Licensees/Operators/Applicants

What tools and resources does the RHRA have to support Licensees/Operators in achieving and maintaining compliance?

The RHRA makes available various tools and resources to support licensees and operators, including Guidance Documents, FAQs, Fact Sheets, Compliance Assistance Modules (CAMs) and our Compliance Support Program. These tools and resources are developed and administered by RHRA’s Licensee Engagement and Support (LES) function.

Compliance Support is a voluntary program where licensees and operators work with a Licensee Engagement and Support Specialist on areas of non-compliance. The program’s purpose is to provide licensees and operators with guidance and support to help achieve and maintain compliance.

The RHRA’s Compliance Assistance Modules are designed to provide licensees and operators with an understanding of the regulatory requirements and include scenarios and knowledge checks to support learning and knowledge retention. Current module topics include:

  • Behaviour Management
  • Complaints
  • Assessment and Plans of Care
  • Emergency Planning

For more information or to connect with Licensee Engagement and Support, please contact us at info@rhra.ca.

Who are the key RHRA partners for Licensees/Operators?

RHRA collaborates with the Ministry for Seniors and Accessibility (MSAA) and other relevant ministries, health agencies, and organizations.

RHRA also collaborates with regulatory bodies such as the Office of the Fire Marshal and Emergency Management (OFMEM).

RHRA proactively engages with industry associations like the Ontario Retirement Communities Association (ORCA) and AdvantAge Ontario to create a culture of care/compliance.

To support the safety and well-being of residents, RHRA engages with community partners such as local fire departments, Public Health Units, and Ontario Health atHome.

When should I submit a notice of change?

Any changes to the information provided in your license application or the details listed in the Retirement Home Database, including but not limited to;

  • New Operations Manager, Primary Contact for the licensee, changes to Officers and/or Directors for the licensee;
  • New contact information;
  • Changes to your suite capacity; or
  • Change to the person(s) holding controlling interest of the licensee.

Licensees must submit a Notice of Change to the RHRA via the self-service portal or using the form found on our website at RHRA’s Information for Licensees and Operators page.

Are there opportunities for licensees/operators to provide feedback or input on regulatory policies and procedures?

The RHRA is launching a Licensee Engagement Forum (LEF), which provides a conduit to receive direct and regular feedback from licensees, operators and managers, and is part of RHRA’s enhanced efforts to provide proactive guidance and support on meeting legislative requirements. The RHRA also conducts a multi-stakeholder survey every three years to identify areas for improvement.

How does RHRA communicate updates or changes to regulations that may affect licensees?

The RHRA Update is a regular publication for retirement home operators and licensees, providing up-to-date information to newsletter subscribers. Please visit our website or email e-newsletter@rhra.ca to subscribe.

RHRA also posts announcements notices that provide an overview of key changes for licensees and operators, as well as FAQs and a summary of operational changes.

What happens if a Retirement Home does not pass an RHRA inspection?

In the event of a breach of the Retirement Homes Act, the Registrar holds the authority to issue various orders so that the home will comply with the requirements. These orders may include directing a licensee to undertake specific actions or refrain from certain activities to align with the Act’s requirements. Additionally, financial penalties may be imposed on licensees found to violate the Act’s provisions. In severe cases, the Registrar possesses the power to revoke a license. The RHRA may also suggest that retirement homes participate in its Compliance Support Program.

The RHRA may enter and inspect a retirement home that it suspects may be operating without a license. The Registrar can order the retirement home to apply to the RHRA for a license by a certain date, or to cease operating as a retirement home by that date.

Are there unannounced inspections?

All inspections are currently unannounced. This approach ensures that retirement homes are meeting compliance requirements without prior preparation. Routine inspections with notice were discontinued to enhance transparency and uphold the integrity of the inspection process.

What should I expect during a routine inspection?

The inspector will carry out the inspection in accordance with the inspection model, including but not limited to:

  • Conduct a walkthrough of the home.
  • Speak to residents and staff.
  • Observe operations in the home including care services provided to residents.
  • Review of records, including Plans of Care, complaint logs, falls logs, and any other documents needed to verify compliance.

RHRA created a resource for licensees to know what to expect during routine inspections. For more information about what to expect during routine inspections, click here.

What happens if a resident is putting other residents or staff at risk of harm?

Every retirement home must have a written plan to manage behaviours that could put residents or others at risk. This plan should include;

  • Techniques to help prevent and address behaviours that might harm the residents or others in the home.
  • Clear strategies for dealing with these behaviours when they happen.
  • A system for monitoring residents that have shown behaviours that could be harmful.

Every retirement home must also have a written policy to promote zero tolerance of abuse of residents by anyone. The policy should include steps for prevention of abuse and steps to take to investigate and respond to alleged, suspected, or witnessed abuse of a resident.

How are resident complaints investigated by the RHRA, and what is a licensee/operator’s role in the process?

If someone believes a retirement home is not following the Act, they can file a formal complaint with the RHRA. The RHRA will review the complaint and may decide to take certain action, such as making inquiries, conducting an inspection, and/or attempting mediation or resolution of the complaint. The licensee should provide information and documentation to RHRA as requested to help address the concerns. After the complaint is reviewed by the Registrar, the licensee will receive a copy of the Registrar’s final decision.

What steps does RHRA take to monitor and enforce compliance with regulations?

The RHRA uses a variety of methods, including regular inspections of licensed retirement homes to assess compliance, a voluntary Compliance Support program that provides one-on-one guidance and education to improve compliance and serve as an alternative to enforcement actions, and preventative initiatives to promote compliance and improve communication.

Additionally, the RHRA conducts interviews and checks for new operators during the licencing process to promote resident safety and quality care.

How does RHRA handle complaints or disciplinary actions against licensees/operators?

RHRA staff take all complaints seriously and aim to address complaints about violations of the Act or its regulations as quickly as possible. When the RHRA reviews a complaint, it may:

  • Contact the complainant to discuss the complaint in more detail.
  • Make inquiries about the issues raised in the complaint.
  • Conduct an inspection of the home.
  • Resolve or mediate the complaint.
  • Provide education to the complainant and/or the operator.
  • Send a warning letter to the operator.
  • Take other action, including fines or orders to comply.

The RHRA will send the complainant and the licensee a written response setting out the decisions made, and actions taken in connection with the complaint.

What laws apply to retirement homes?

Retirement homes are subject to the Act and Ontario Regulation 166/11. The Act is based on the principles of consumer protection and resident safety. It sets out resident rights and protections and corresponding obligations on operators of homes.

The Act complements (but is not meant to duplicate) retirement homes are subject to, including:

  • Residential Tenancies Act.
  • Fire Prevention and Protection Act.
  • Health Protection and Promotion Act.
  • Building Code Act.
  • Personal Health Information Protection Act
  • Employment Standards Act.
  • Occupational Health and Safety Act.

How do you apply for a Retirement Home License?

To obtain a license, an applicant must submit an application to the RHRA’s Registrar. Among the criteria the Registrar considers are:

  • the ability of the applicant to provide care services.
  • the competency of the applicant to operate the home in a responsible manner in accordance with the Act.
  • the past conduct of the applicant affords and provides reasonable grounds to believe that the home will be operated in accordance with the law, with honesty and integrity, and in a manner that is not prejudicial to the health, safety or welfare of residents.

In considering an application, the Registrar applies these criteria to owners, and to directors and officers, if the applicant is a corporation. The Registrar may obtain further information from the applicant through inquiries, inspection, investigation, etc.

Once the Registrar reviews the application, the Registrar may:

  • issue a license.
  • issue a license with conditions.
  • refuse to issue a license.

Please visit the Applying for a License page for more information.

What ongoing obligations do licensees/operators have to maintain their licenses?

Licensees of retirement homes must promptly report changes in the information provided in the application forms or published in the Retirement Home Database. They must also complete and submit reports of harm to RHRA, as well as the Annual Information Return. Licensees must train and provide external care providers with certain information, including the abuse and neglect provisions outlined in the Act and provide residents with an information package outlining the services available at the retirement home. For assistance or inquiries, contact RHRA directly.

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

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