Understanding the Act

The Act

The RHRA administers the Retirement Homes Act, 2010 (RHA or Act) and is responsible for licensing and regulating retirement homes on behalf of government. It also provides education about the Act, information to the public about retirement homes and gives policy advice to government about retirement homes. The RHRA’s duties under the Act include licensing homes, handling complaints about homes and enforcing the standards in the Act.

Plain Language Guide

A Plain Language Guide on the Act and regulations is available here.

Legislation & Regulations

The Retirement Homes Act, 2010 (Act) contains care and safety standards and other requirements applying to licensed retirement homes in Ontario. Regulations under the Act provide additional standards and requirements for licensed homes, and requirements relating to the RHRA’s administration of the Act.

Retirement Homes Act, 2010: Legislation and associated regulations:

      Retirement Homes Act, 2010   English   French

Ontario Regulation 166/11: General  English   French

Memorandum of Understanding

The RHRA is accountable to government through the Memorandum of Understanding (“MOU”) signed by the Minister of Seniors Affairs and RHRA Board Chair. The MOU:

  • Clarifies the roles, duties and responsibilities of the RHRA and government in the administration of the Act
  • Sets out the accountability frameworks and clarifies the administrative, financial, auditing, legislative and regulatory development, and working and reporting relationships between the RHRA and government
  • Does not affect, modify, or limit the powers of the RHRA as set out in the Act. In the case of conflict between the MOU and any act or regulation, the act or regulation prevail.

Content of the MOU includes:

  • Definitions, purpose, mandate, objects
  • Duties and responsibilities associated with board composition and appointment
  • Statutory appointments (Registrar, Risk Officer, and Complaints Review Officer)
  • Corporate reporting, financial arrangements, insurance, and indemnity
  • Information and sharing protocols, etc.

I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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