Applying for a licence

How to Apply

The RHRA licenses and regulates retirement homes. A critical part of the mandate is to guide potential and current operators through the licence application process.

Before beginning the application process, it’s important to understand:

  • New owner, new licence. Retirement home licences are not transferable. If you are purchasing a home from a current owner, or if there is any change of controlling interest in a licensee, the licence terminates, and a new licence application is necessary.
  • Only in Ontario. Licences from other countries and provinces are not valid in Ontario. Licences to operate a home in Ontario must be applied for in Ontario.  Only the RHRA can approve a retirement home licence.
  • Valid under these terms. Subject to a licensee paying its fees and maintaining compliance with the Act, a licence is valid unless the Registrar revokes it, the licensee surrenders it, or an event such as a sale or change in controlling interest triggers its termination.
  • The difference between retirement homes and long-term care. Retirement homes are governed by the Retirement Homes Act, 2010. Long-term care homes, sometimes referred to as nursing homes, receive funding from the provincial government and are regulated by the Ministry of Health and Long-Term Care (MOHLTC) and governed under the Long-Term Care Homes Act, 2007.
  • The Public Register. RHRA maintains a Public Register of all retirement  homes. This Register includes: every retirement homes name and address, care services provided in each home, the occupancy of each home, summaries of each Home’s inspection reports, and any orders imposed on licensed homes under the Act.

Application Forms and Checklists

 

Application Forms 

For changes in controlling interest, please contact the RHRA Licensing at licensing@rhra.ca

A Corporate History Report is required if the Applicant is a for-profit or a not-for-profit corporation.  The Corporate History Report must be signed by an authorized officer or representative of the corporation.

A Personal History Report is required for the following applicants:

  • a sole proprietor
  • a corporation (for-profit or not-for-profit), all directors and officers and (in the case of a business corporation) any other person(s) who alone or with associates own more than 50 per cent of voting shares of the corporation sufficient to elect a majority of the corporation’s board of directors.
  • for partnerships, any person (including a spouse, relative, corporation or partnership) having the ability to direct the management and policies of the home.

If you require a hard copy of the forms, call the RHRA at 1-855- 7472, and the forms will be sent to you.

The Application Checklist for a New Operation Application 

The following information, if applicable, must also accompany the application form:

  • An approved Fire Safety Plan (or proof of communication with the local fire department showing steps towards compliance)
  • A copy of a Food Handling Certificate for at least one person involved in food preparation (if the home provides meals to the residents)
  • Evidence of Extra Expense Insurance
  • Municipal Licence (if applicable)
  • Pre-opening Public Health Inspection Report
  • Home Information Package for Residents (or table of contents)
  • Letter outlining previous sector experience of Applicant (if any)
  • Letter outlining previous sector experience of Management Company (if any)
  • Occupancy Permit from the local municipality
  • Applicants who currently hold a retirement home licence must include a list of retirement homes they currently operate in Ontario.

Checklist for Acquisition Licence Application

  • An approved Fire Safety Plan (or proof of communication with the local fire department showing steps towards compliance)
  • A copy of a Food Handling Certificate for at least one person involved in food preparation (if the home provides meals to the residents)
  • Evidence of Extra Expense Insurance
  • Municipal Licence (if applicable)
  • Three most recent Public Health Inspection Reports
  • Home Information Package for Residents (or table of contents)
  • Letter outlining previous sector experience of Applicant

Still unsure whether your home is covered by the Act?

Check with your legal counsel and/or call RHRA at 1-855-275-7472 or email us at licensing@rhra.ca.

I am looking for...

+

A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

Read More

Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

Read More

Fees

Review the 2018 Fee Schedule before submitting your application.

Read More

Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

Read More

RHRA Process

Find out what happens after the report has been made.

Read More

Mandatory Reporting

What must you report and why.

Read More

More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

Read More

Our Vision, Mission and Values

Read More

Understanding the Legislature

Read More
A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
X