
Jay O’Neill
CEO and Registrar
As CEO and Registrar, Jay provides executive leadership of the Retirement Homes Regulatory Authority, including development and implementation of the organization’s corporate plans, infrastructure, systems, policies, programs and services to administer the Retirement Homes Act, 2010. He is responsible for aligning the organization’s activities and rendering regulatory decisions to safeguard the wellbeing of seniors living in licensed retirement homes.
Jay has served in various roles with the RHRA since 2011. Jay’s career spans many industries including manufacturing, distribution, pipeline and energy services, and a professional services firm where he assumed responsibility for corporate development. He is a graduate of the MBA program at the Rotman School of Management, University of Toronto. Jay also holds the governance designation of Chartered Director (C.Dir) from McMaster University, and is a past director and committee chair on the Board of the Bereavement Authority of Ontario.

Anastasia Shiamptanis
Deputy Registrar
As the Deputy Registrar, Anastasia oversees all regulatory operations of the RHRA. This includes planning, developing and leading Inspections, Licencing, Compliance Monitoring and Support, Complaints and Client Services, Legal and Enforcement, and Community Partnerships and Engagement.
Anastasia was previously the Registrar and CEO for the New Brunswick College of Pharmacists. In this role, Anastasia acted as the primary regulatory decision-maker, oversaw the development of the regulator’s latest five-year strategic plan, and championed relationship building with industry stakeholders and government.

Tami Hynes
Interim Vice President of Governance, Strategy and Administration
As Interim Vice President of Governance, Strategy and Administration, Tami provides strategic advice and guidance, enabling the effective management and delivery of the RHRA’s mandate and strategic priorities. Tami also acts as the main liaison on matters of strategy and governance between the regulator and its key stakeholders.
Tami has over 25 years of experience guiding and strategically leading corporate and purpose-driven organizations. She is very familiar with the regulatory world having been the CEO of the Optometry Examining Board of Canada for nearly a decade, along with other roles in governance, strategy, and corporate oversight, including Chartered Professional Accountants (CPA) Canada and health profession regulators such as the College of Nurses of Ontario (CNO). Her authentic and empowering leadership style helps organizations not only succeed but thrive in their mission to serve the greater good.

Lucy Becker
Vice-President of Public Affairs and Policy
As Vice-President of Public Affairs and Policy, Lucy oversees all aspects of RHRA’s corporate communications, stakeholder engagement, media relations, government relations and policy functions to advance the strategic objectives and mandate of the regulator.
Lucy is a seasoned executive with extensive experience regulating legal, investment, bereavement and health sectors in the public interest. Her regulatory experience includes having served on the executive teams of the Investment Industry Regulatory Organization of Canada and the Law Society of Ontario (formerly Upper Canada).
Lucy currently serves on the Consumer Advisory Council for the Electrical Safety Authority, the Consumer Advisory Panel for the Financial Services Regulatory Authority of Ontario, the Board of Directors for the Bereavement Authority of Ontario and the Board of the College of Physicians and Surgeons of Ontario – where she is also an adjudicator for the Ontario Physicians and Surgeons Discipline Tribunal.