Welcome to the Licensee Engagement Forum webpage.
The RHRA recognizes that direct engagement with licensees and operators is fundamental to regulating retirement homes. As indicated in our Strategic Plan, one of our key activities is to engage a diverse set of licensees to capture unique perspectives from homes of various sizes, business and service models, and who operate in different regions across the province. To support this key activity, the RHRA has established a Licensee Engagement Forum (LEF), which provides a conduit to receive direct and regular feedback from licensees, operators and managers, and is part of RHRA’s enhanced efforts to provide proactive guidance and support on meeting legislative requirements.
The LEF’s purpose is to enable the RHRA to engage directly with licensees, operators and managers from various roles and types of retirement homes across the province. LEF contributors have an opportunity to provide input on topics pertaining to the development and implementation of regulatory activities, operational matters and the RHRA’s own continuous quality improvement initiatives. This includes subjects of mutual interest such as legislative requirements, sector guidance, compliance education, resources and support. Additionally, LEF contributors can bring forward issues related to matters within RHRA’s authority, including key issues experienced by licensees.
We are working together to safeguard the well-being of retirement home residents and continue to develop productive relationships between RHRA and licensees.
For more information on the LEF, including its relationship to the Stakeholder Advisory Council, we encourage you to review the Terms of Reference: Licensee Engagement Forum Terms of Reference