Governance and accountability

RHRA Board of Directors

RHRA is governed by a nine-person Board of Directors, including four members appointed by the Lieutenant Governor in Council and five members elected through a nomination process by the board. The Minister of Seniors Affairs designates a Chair of the Board from among the Directors. The board consists of a mix of retirement home industry representatives, consumers, business representatives, government and government organizations.

John Rossiter - Board Chair
John Rossiter - Board Chair

John J. Rossiter is currently CEO of SEM-ENG International Limited. John provides strategic planning, public policy, advocacy and government relations services to clients and key industry stakeholders of private, public and not-for-profit organizations. He has worked in collaboration with international organizations such as the Export Development Corporation, Commonwealth Secretariat, CIDA, World Bank and International Finance Corporation. He holds a Bachelor of Commerce degree from Carleton University.

Mathilde Gravelle Bazinet is currently President of MGB & Associates-Conflict Resolution Professionals. Her expertise was gained as Dean of Health Sciences at Canadore College (1975-84), Legal Counsel at Health Canada (1993-96) and as the Executive Director of the Office of Conflict Management and Federal Centre for Workplace Conflict Management at Justice Canada (1996-2004). She has earned her B.Sc.N.Ed, M.Ed. and an LL.B. degrees from the University of Ottawa as well as her Canadian Fellow designation from National Defence College.

Millie Christie is a member of the executive team and Vice-President for a Canadian retirement home and long-term care home company. Millie served on the Technical Advisory Committee on Improving Fire Safety for Vulnerable Ontarians and as Chair and member on many other industry committees over her career including standards, education, e-health, and financial liaison. Millie holds a B.Sc. from the University of Western Ontario and a M.B.A. from McMaster University.

Bob Kallonen is the President of Amica Mature Lifestyles. Bob served as the COO at Schlegel Villages of Kitchener, Ontario, Vice-President Operations for Sunrise Senior Living of McLean, Virginia, Vice-President of Eastern Canadian Operations for Extendicare Canada and served on the board of the Schlegel-University of Waterloo Research Institute for Aging. Bob holds an Honours Bachelor of Environmental Services degree with Honours at the University of Waterloo and has an Executive MBA from Ivey Business School, University of Western Ontario.

Trevor Lee is the Chief Executive Officer of The Elliott Community located in Guelph, Ontario. Trevor has served as Chair of a regional group of Long-term Care and Retirement facilities, with the Ontario Association of Non-Profit Homes and Services for Seniors. More recently, having served as Chair of the Stakeholder Advisory Council for the Retirement Homes Regulatory Authority. Trevor is a Certified Professional Accountant, and holds a Bachelor of Arts in Honours Chartered Accountancy and a minor in Economics.

Barbara Sullivan is President of The Cheltenham Group. She served as a Member of the Provincial Parliament for Halton Centre from 1987 to 1995, during which time she chaired the government caucus and the Select Committee on Energy, and was Opposition Critic for the Environment and for Health and Long-Term Care. Barbara is presently a member of the Board of Directors of the Bay Area Health Trust and the Hamilton Health Sciences Quality Committee.

Carla Peppler

Carla Peppler is a nurse practitioner who manages the Heartful Wellness Centre in Hanover. Carla has extensive experience, having worked as the Director of Policy and Resident Care with the Ontario Nursing Home Association/Ontario Long Term Care Association for 14 years. She worked on the implementation of the Compliance Management Program for Long-Term Care Facilities, the Advocacy Act and the Consent to Treatment Act, to name a few.

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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