Safeguarding Ontario’s Retirement Home Residents

The 2016-17 RHRA Annual Report focuses on our new five-year strategic plan for safeguarding seniors living in retirement homes. Hear from our Board Chair, John J. Rossiter and CEO and Registrar, Bonnie Rose, about the work of the RHRA in two new video messages. The downloadable pdf copy provides a listing of key accomplishments, success stories and the financial overview of the previous fiscal year.

The Retirement Homes Regulatory Authority (RHRA) is an independent, self-funded, not-for-profit corporation established by the Ontario government to administer the Retirement Homes Act, 2010. RHRA is accountable to the Minister of Seniors Affairs through a written Memorandum of Understanding (MOU), but is neither a Crown Corporation or part or part of the Ontario government. Revenue from fees supports the RHRA’s regulatory activities related to the administration of the Act.


Annual Report

 

English and French PDF versions of the Annual Report can be downloaded from the links below.

Annual Report – English Language Version

Annual Report – French Language Version

Message from the CEO and Registrar, RHRA

We all want our parents and grandparents to live in safety and comfort. That’s why all of the work we do at the Retirement Homes Regulatory Authority is driven by our vision that Ontarians have choice and the protection they need to live with confidence and dignity in retirement homes.

- Bonnie Rose, CEO and Registrar, RHRA

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Message from the Board Chair and CEO and Registrar

 

Key highlights and accomplishments that were observed by the Board Chair and CEO and Registrar.

READ MESSAGE

Year in Numbers

It’s all in the numbers! A breakdown of how many inspections, licence decisions, and inquires were handled by the RHRA over the past year.

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Strategy Plan & Goals

Read about the RHRA’s five-year strategic plan and goals roadmap.

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Success Stories

Examples of successes that the RHRA has had over the past year as it relates to ensuring protection and dignity of retirement home residents.

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I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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