A Registrar Enforcement Order means concerns were identified by RHRA but does not mean these concerns have not been resolved by the home. It’s important to speak with the home directly or call RHRA for more information.

The plain language descriptions of Registrar Enforcement Orders are intended to be helpful and informative.  They are not intended to replace the official language in the Retirement Homes Act.

Compliance Orders: An order requiring a licensee to stop or start doing something so that they can comply with the Retirement Homes Act and Regulation. The goal is to prevent the issue from happening again.

Administrative Penalties:  A penalty a licensee must pay to encourage them to comply with the Retirement Homes Act and Regulation. The amount is determined based on how severe the issue is, the impact on residents, what action the licensee took to try and fix the problem.

Management Order: An order requiring a licensee to hire one or more managers to help run some or all of the operations in the home. These orders are issued when a licensee is not complying or needs external help to properly manage the home.

Order Revoking a Licence: An order revoking a home’s licence because the licensee is not complying with the Retirement Homes Act. This happens when they are no longer meeting the requirements to operate a retirement home. This may include failing to act with honesty and integrity or operating the home in a manner that is harmful to the health, safety or wellbeing of residents. The order may require the licensee to take steps to ensure the care and safety of residents while the home prepares to stop operating.


V Care Retirement Home Inc

1 Darby Court
Scarborough M1B 5H3

Licence Status:
Issued




Chartwell Scarlett Heights Retirement Residence

4005 Eglinton Avenue W.
Etobicoke M9A 5H3

Licence Status:
Issued




Hazeldean Gardens Retirement Residence

6130 Hazeldean Rd
Ottawa K2S 2M2

Licence Status:
Issued




Peterborough Retirement Residence

1039 Water Street
Peterborough K9H 3P5

Licence Status:
Issued




Amica Peel Village

223 Main Street S.
Brampton L6Y 6H1

Licence Status:
Issued




Aspira Kawartha Lakes Retirement Living

60 West Street
Bobcaygeon K0M 1A0

Licence Status:
Issued




Chartwell Jackson Creek Retirement Residence

481 Reid Street
Peterborough K9H 7R9

Licence Status:
Issued




Birdsilver Gardens Senior Support Centre

16 Birdsilver Gardens
Scarborough M1C 4M5

Licence Status:
Issued




Alta Vista Manor

751 Peter Morand Crescent
Ottawa K1G 6S9

Licence Status:
Issued




Charlotte Villa

120 Darling Street
Brantford N3T 5W6

Licence Status:
Issued




Wildpine Residence

10 Wildpine Court
Stittsville K2S 1C6

Licence Status:
Issued




Bloomsdale Seniors Home

737 Anderson Street
Whitby L1N 9X9

Licence Status:
Issued with conditions




Park Street Place

650 Park Street
Dresden N0P 1M0

Licence Status:
Revoked




Mon Sheong Private Care

11211 Yonge Street
Richmond Hill L4S 0E9

Licence Status:
Issued




McVean Lodge

700 Nineteenth Avenue
Hanover N4N 3S6

Licence Status:
Issued




Bayview Retirement Home

175 Walnut Street
Waubaushene L0K 2C0

Licence Status:
Issued




The First Step Group Home

138 Janray Drive
Scarborough M1G 1Y9

Licence Status:
Revoked




Waterford Retirement Community - Barrhaven

121 Marketplace Avenue
Nepean K2J 6M6

Licence Status:
Issued




Highview Residences Kitchener

20 Reichert Drive
Kitchener N2P 0G9

Licence Status:
Issued




Pathways Retirement Residence

375 Trunk Road
Sault Ste. Marie P6A 6T5

Licence Status:
Issued




Birchmere Retirement Residence

234 Bay Street
Orillia L3V 3W8

Licence Status:
Issued




Champlain Gardens

9 Stafford Street
Barry's Bay K0J 1B0

Licence Status:
Issued




Palisade Gardens

240 Chapel Street
Cobourg K9A 0E3

Licence Status:
Issued




Brookside Court/Hilltop Place

980-1000 Elgin Mills Road
Richmond Hill L4S 1M4

Licence Status:
Issued




Bill McMurray Residence

180 Sheridan Avenue
Toronto M6K 3C7

Licence Status:
Issued




The Westwood

2370 - 2374 Carling Ave
Ottawa K2B 8G9

Licence Status:
Terminated




Tara Retirement Home

843 Mohawk Road E.
Hamilton L8T 2R4

Licence Status:
Terminated




Willowbend Retirement Community

210 Gladstone Avenue
Ottawa K2P 0Z9

Licence Status:
Issued




Glynnwood

7700 Bayview Ave
Thornhill L3T 5W1

Licence Status:
Terminated




Crescent Hill Place Retirement

3 Crescent Hill Drive S.
Brampton L6S 2P2

Licence Status:
Issued




Chartwell Oxford Gardens Retirement Residence

423 Devonshire Avenue
Woodstock N4S 0B2

Licence Status:
Issued




Hannah Walker Place

846 2nd Avenue W.
Owen Sound N4K 4M5

Licence Status:
Surrendered




The Walford Thunder Bay

20 Pine Street
Thunder Bay P3A 5W4

Licence Status:
Issued




The LeBlanc Rest Home

40 Toronto Street
Bradford L3Z 1N6

Licence Status:
Issued with conditions




John Joseph Place

854 2nd Avenue W.
Owen Sound N4K 4M5

Licence Status:
Issued




Highview Residences

35, 41 Capulet Walk
London N6H 5W4

Licence Status:
Issued




Christie Oaks Care Home

128 Cobble Hill Road
Halton Hills L7J 2N6

Licence Status:
Issued




Orchard Walk Retirement Living

1491 Manotick Station Road
Greely K4P 1P6

Licence Status:
Issued




Gilbert Hall Retirement Home

22 Veterans Road PO BOX 1388
Wingham N0G 2W0

Licence Status:
Surrendered




Zora Srpski Dom

143 Madison Avenue S.
Kitchener N2G 3M4

Licence Status:
Revoked




Amica Georgetown

224 Maple Ave
Georgetown L7G 1X2

Licence Status:
Issued




Amica London

517 Fanshawe Park Road W.
London N6G 0C1

Licence Status:
Issued




Heritage Green Retirement Home

351 Isaac Brock Drive
Stoney Creek L8J 1Y1

Licence Status:
Issued




Dunbar Heights Seniors Living Inc.

611 Dunbar Road
Cambridge N3H 2T4

Licence Status:
Issued with conditions




Penmarvian Retirement Home

185 Grand River Street N.
Paris N3L 2N2

Licence Status:
Terminated




Hamiltons Hometown Retirement Living

294 Elora Street S. PO BOX 269
Harriston N0G 1Z0

Licence Status:
Issued




Pleasant Valley Rest Home

511 Queensville Side Road
Holland Landing L9N 0G1

Licence Status:
Issued




Goderich Place Retirement Residence

30 Balvina Drive E.
Goderich N7A 4L5

Licence Status:
Issued




Regent Manor

1315 Regent Street
Sudbury P3E 3Z1

Licence Status:
Issued




Red Maple Assistive Living

25 Windermere Court
Brampton L6X 2L5

Licence Status:
Revoked




Estherville Manor

10606 Mclaughlin Rd. N.
Brampton L7A 0C9

Licence Status:
Revoked




Delrose Retirement Residence

725 Gibraltar Street
Delhi N4B 3C7

Licence Status:
Surrendered




Chateau Glengarry Retirement Living Centre

105 St. Paul Street E.
Alexandria K0C 1A0

Licence Status:
Issued




White Cliffe Terrace

1460 Highway #2
Courtice L1E 3C4

Licence Status:
Issued




Cite Parkway Retirement Residence

380 LeBoutillier Avenue
Ottawa K1K 3W3

Licence Status:
Issued




Evans House

63 Evans Avenue
Etobicoke M8Z 1H4

Licence Status:
Revoked




Victoria Manor (Woodstock)

265 Victoria Street N.
Woodstock N4S 6W2

Licence Status:
Terminated




King Gardens

85 King Street E.
Mississauga L5A 4G6

Licence Status:
Issued




Heritage House Guelph

2113 Gordon Street
Guelph N1L 1G7

Licence Status:
Terminated




Valley Stream Manor

2 Valley Stream Drive
Ottawa K2H 0A5

Licence Status:
Issued




Sheridan Lodge

6 Sheridan Street
Brantford N3T 2P6

Licence Status:
Revoked




Northview Senior's Residence

19 Aikman Avenue
Hamilton L8M 1P6

Licence Status:
Revoked




Arul Oli Senior Centre

8 Snowy Owl Way
Scarborough M1X 0B4

Licence Status:
Issued




Brucefield Manor Retirement Home

657 Mount Pleasant Road
Mount Pleasant N0E 1K0

Licence Status:
Surrendered




Dowling Rest Home

124 Dowling Avenue
Toronto M6K 3A6

Licence Status:
Issued




Adeline's Lodge

379 Lake Promenade
Etobicoke M8W 1C1

Licence Status:
Issued




Southwind Retirement Home

11118 Highway 124
Machar Township P0A 1X0

Licence Status:
Revoked




Orchard Villa

1955 Valley Farm Road
Pickering L1V 3R6

Licence Status:
Issued




Anson Place Care Centre

85 Main Street N.
Hagersville N0A 1H0

Licence Status:
Surrendered




The Annex

123 Spadina Road
Toronto M5R 2T1

Licence Status:
Issued




Hillside Haven

54 Ranney Street S.
Campbellford K0L 1L0

Licence Status:
Issued




Greenway Lodge Retirement Home

860 The Greenway
Mississauga L5G 1P6

Licence Status:
Issued




Riverwood Senior Living

9 Evans Road PO BOX 938
Alliston L9R 1M1

Licence Status:
Issued




Bethseda Home (67)

67 Belgreen Avenue
Scarborough M1S 1H5

Licence Status:
Issued




Bethseda Home

4 Partridge Lane
Scarborough M1T 3C6

Licence Status:
Issued




Bethseda Home (76)

76 Silversted Drive
Scarborough M1S 3A5

Licence Status:
Issued




Le Manoir Caledonia

138 Caledonia Road
St. Isidore K0C 2B0

Licence Status:
Terminated




Oaks Retirement Village

80 McNaughton Avenue
Wallaceburg N8A 1R9

Licence Status:
Issued




Vidalin Care Residence

14 Cardell Avenue
North York M9N 1S5

Licence Status:
Refused



I am looking for...

+

A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

Read More

Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

Read More

Fees

Review the 2018 Fee Schedule before submitting your application.

Read More

Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

Read More

RHRA Process

Find out what happens after the report has been made.

Read More

Mandatory Reporting

What must you report and why.

Read More

More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

Read More

Our Vision, Mission and Values

Read More

Understanding the Legislature

Read More
A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
X