RHRA’s 2023/24 Business Plan
RHRA has published its 2023/24 Business Plan which is now available on our website here.
This year’s Business Plan is articulated around the objects set out in the Retirement Homes Act and RHRA’s planned activities and program areas that enable the regulator to fulfill its mandate.
The Business Plan is focused on the following priorities:
- Working with the sector proactively to develop a culture of compliance that strengthens resident protection and prevents harm.
- Demonstrating continuous improvement and regulatory effectiveness.
- Applying right touch regulation where appropriate.
- Achieving efficiencies while ensuring the regulator has the appropriate resources required to fulfill its mandate and increasing workload.
- Exploring ways to reduce the administrative burden on retirement homes and a sector that has faced unprecedented staffing and financial challenges.
- Strengthening stakeholder relationships particularly with the sector, residents and their families.
RHRA is continuing to develop its three-year Strategic Plan, which will be published and shared later this year.