Important Public Advisories
The following information pertains to issues related to retirement homes reported in the news media. Always check to ensure a retirement home is licensed by the RHRA and review its inspection reports, on the Public Register.
Operator for In Touch Retirement Home Living Convicted and Ordered to Vacate Home
On June 3, the operator of In Touch Retirement Living at 64 King Street in Toronto (Weston) was ordered by the Ontario Superior Court of Justice to vacate and stop the operation of an illegal retirement home by June 7, 2019.
The Retirement Homes Regulatory Authority (RHRA) is working with community partners to assist residents in finding alternative accommodation and care. The RHRA has also provided financial support through its Emergency Fund to help support residents during this transition.
The RHRA believes that the residents are at significant risk of harm and took this unprecedented action of applying to the court, to ensure the protection and wellbeing of all residents.
The operator of In Touch was previously convicted in 2015 for operating a retirement home without a licence and sentenced to 15 days in jail, in addition to a $2,500 fine. On January 24, 2019, the operator was convicted a second time for operating a home without a licence and breaching probation by continuing to operate. The Court has scheduled sentencing for June 10.
The RHRA has monitored this home since 2012 and has undertaken enforcement actions against the operator for continuing to operate a retirement home without a licence. The Registrar had previously issued a number of orders, including Administrative Monetary Penalties and an Order to Cease Operating.
To view further information, please search “In Touch Retirement Living” on the RHRA’s Public Register.
New requirements for automatic sprinklers in retirement homes
As of January 1, 2019, licensed retirement homes are required under the Ontario Fire Code to be equipped with automatic sprinklers or have approved alternative measures in place. The RHRA is committed to supporting fire safety measures and the efforts of local fire services and the Office of the Fire Marsal and Emergency Management to ensure retirement homes comply with this new requirement.
Local fire services, with support from the Office of the Fire Marshal and Emergency Management, will assess homes’ compliance with the requirements and the RHRA will continue to collaborate closely with them. The RHRA provides information about a home’s sprinklers on the Public Register.