Important Public Advisories
The following information pertains to issues related to retirement homes reported in the news media. Always check to ensure a retirement home is licensed by the RHRA and review its inspection reports, on the Public Register.
New requirements for automatic sprinklers in retirement homes
As of January 1, 2019, licensed retirement homes are required under the Ontario Fire Code to be equipped with automatic sprinklers or have approved alternative measures in place. The RHRA is committed to supporting fire safety measures and the efforts of local fire services and the Office of the Fire Marsal and Emergency Management to ensure retirement homes comply with this new requirement.
Local fire services, with support from the Office of the Fire Marshal and Emergency Management, will assess homes’ compliance with the requirements and the RHRA will continue to collaborate closely with them. The RHRA provides information about a home’s sprinklers on the Public Register .
Operator for In Touch Retirement Home Living convicted
The operator of In Touch Retirement Living at 64 King Street in Toronto (Weston) was convicted on January 24, 2019, by the Ontario Court of Justice for operating a retirement home without a licence and for three counts of breaching a probation order regarding the illegal operation of this home. Sentencing with respect to these convictions has been set for June 10, 2019. The Retirement Homes Regulatory Authority (RHRA) started these prosecution proceedings against Ms. Lindo under the Retirement Homes Act in December 2016.
The RHRA has been monitoring this home since 2012 and has taken several enforcement actions against Ms. Lindo over the years as a result of her operating a retirement home without a licence. The Registrar has issued a number of orders against her including Administrative Monetary Penalties and an Order to Cease Operating. Ms. Lindo is a repeat offender; the RHRA successfully prosecuted her for the same offence in 2015. At that time, Ms. Lindo was convicted by the Ontario Court of Justice and sentenced to 15 days in jail, a fine of $2,500 and a two-year probation order.
“Our primary concern is the safety of the residents and we are liaising with community partners to ensure the needs of residents continue to be met,” said Jay O’Neill, RHRA Registrar. “We will continue to apply the full extent of our legislative powers to prevent this home from operating as an unlicensed retirement home.”
To view the latest information and inspection reports, please search “In Touch Retirement Living” on the RHRA’s Public Register. As part of our role to protect consumers, the RHRA is also taking steps to alert the public and community agencies about this illegal operation.