Special Public Advisories
Always check to ensure a retirement home is licensed by the RHRA and review its inspection reports.
Fairfield Manor East
Order issued to revoke license for Fairfield Manor East, Kingston, Ontario
In keeping with our mandate to protect residents living in Ontario retirement homes, the Retirement Homes Regulatory Authority (RHRA) issued an order on June 26, 2018, to revoke the licence of Fairfield Manor East in Kingston, Ontario. The Licensee must cease operating the home as a retirement home on October 31, 2018.
The Registrar has reasonable grounds to believe that the licensee no longer meets the licensing criteria under the Retirement Homes Act, 2010. In making his decision, the Registrar considered recent RHRA Inspection Reports which resulted in findings of neglect, a Registrar’s Compliance Order issued on May 11, 2018, an Ontario Superior Court Order issued on June 8, 2018, and the Licensee’s past conduct and competence to operate the home in a manner consistent with the Retirement Homes Act and all applicable legislation.
As a result of the continuing non-compliances and the RHRA’s decision to revoke the licence, Fairfield Manor East is legally required to:
- Submit a comprehensive transition plan to the RHRA at the Registrar’s request, on how it will cease to be a retirement home over the next 127 days (by October 31, 2018) as defined by the Retirement Homes Act;
- Provide notice to residents and substitute decision makers on the revocation date and plan;
- At a resident’s request, take steps to find appropriate alternate accommodations or an external care provider for that resident.
These order summaries can be viewed on the Public Register at our website www.rhra.ca.
In Touch Retirement Living
In Touch Retirement Living (which also goes by the names Rosemount Place and The Brick House) of 64 King Street Toronto (Weston), is operating without a retirement home licence.
The RHRA has charged the operator, Ms. Elaine Lindo, for operating without a licence under the Retirement Homes Act, and for breach of her Probation Order. In addition, the Registrar has ordered Ms. Lindo to immediately take steps to stop operating In Touch as a retirement home.
To view the latest information and inspection reports, please search “In Touch Retirement Living” on the Public Register.
Green Acres Retirement Home
Green Acres Retirement Home, located on McCrea Road in Augusta Township, is not a licensed retirement home. The term “retirement home” is not a protected title. Only licensed retirement homes, listed on the RHRA Public Register are covered under the Retirement Homes Act, 2010.