Jay O’Neill, CEO and Registrar
Jay O’Neill was appointed CEO and Registrar at the Retirement Homes Regulatory Authority in June 2018. He joined the RHRA in 2011 and was instrumental in the launch of the organization. In his most recent role as Chief Operating Officer (COO), at the RHRA, he oversaw finance, Human Resources, Information Technologies, enterprise risk, procurement, and facilities.
Jay holds an MBA from the Rotman School of Management, University of Toronto, and a BA from York University. Prior to joining the RHRA Jay held both consulting positions as well as senior-level corporate positions and focused on strategy implementation and company profitability as well as HR excellence. His client base included large national retail clients and small non-profit organizations including, manufacturing, distribution, pipeline and energy services sectors as well as professional services. As a consultant, Jay’s primary focus was on human capital, change management, and supporting management through strategic and business planning processes.
Jay currently serves on the Board of Directors for the Bereavement Authority of Ontario.
The RHRA is responsible for administering the Retirement Homes Act, 2010 (the Act), which includes licensing and regulating retirement homes on behalf of the government of Ontario. It is an independent, self-funded, not-for-profit corporation, committed to the protection and wellbeing of seniors living in retirement homes.