Annual Report 2016-17

Key Accomplishments 2016-17

RHRA continues to look at opportunities to collaborate with other regulators to support and strengthen resident protection. Examples include:

  • Over the past year we worked with the Electrical Safety Authority (ESA) to ensure we are notified in the event of potential disconnections due to electrical safety issues in a home. This is often an important indicator that a home is at risk of non-compliances.
  • Retirement homes licensed under the Retirement Homes Act, 2010, are required to be equipped with automatic sprinklers by January 1, 2019. The RHRA is committed to supporting fire safety measures and continues to work with other partners, including the Office of the Fire Marshal and Emergency Management Ontario, to develop a formal notification process of fire risks in homes and to ensure there is appropriate monitoring and sharing of relevant information related to sprinkler retrofits.

Charting a course for the future

The board approved RHRA’s new Strategic Plan 2022 in November 2016, which sets out a new vision and mission, as well as five-related streams of activity.

Supporting Government

The RHRA supported the Ontario Government’s work to develop new strategies for supporting seniors needing alternative levels of care as they move from home or hospital. The RHRA will continue to work with the Ministry of Seniors Affairs, and the Ministry of Health and Long-Term Care to implement strategies.

The RHRA and Ministry of Seniors Affairs met with the City of Toronto in February 2017 to discuss new regulatory by-laws regarding rental apartment buildings. The RHRA provided an overview of retirement home requirements, and the information shared resulted in revisions to the by-law to eliminate overlap between the requirements for licensed retirement homes and long-term care homes.

Listening to Stakeholders

The Stakeholder Advisory Council met quarterly and provided advice on draft compliance standards regarding procedures for complaints to licensees.

Leading Discussions

RHRA’s CEO and Registrar presented at the Innovative Regulatory Delivery Models Workshop, where international experts convened to discuss risk models.

I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Public Register for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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