RHRA continues to look at opportunities to collaborate with other regulators to support and strengthen resident protection. Examples include:
- Over the past year we worked with the Electrical Safety Authority (ESA) to ensure we are notified in the event of potential disconnections due to electrical safety issues in a home. This is often an important indicator that a home is at risk of non-compliances.
- Retirement homes licensed under the Retirement Homes Act, 2010, are required to be equipped with automatic sprinklers by January 1, 2019. The RHRA is committed to supporting fire safety measures and continues to work with other partners, including the Office of the Fire Marshal and Emergency Management Ontario, to develop a formal notification process of fire risks in homes and to ensure there is appropriate monitoring and sharing of relevant information related to sprinkler retrofits.
Charting a course for the future
The board approved RHRA’s new Strategic Plan 2022 in November 2016, which sets out a new vision and mission, as well as five-related streams of activity.
The RHRA supported the Ontario Government’s work to develop new strategies for supporting seniors needing alternative levels of care as they move from home or hospital. The RHRA will continue to work with the Ministry of Seniors Affairs, and the Ministry of Health and Long-Term Care to implement strategies.
The RHRA and Ministry of Seniors Affairs met with the City of Toronto in February 2017 to discuss new regulatory by-laws regarding rental apartment buildings. The RHRA provided an overview of retirement home requirements, and the information shared resulted in revisions to the by-law to eliminate overlap between the requirements for licensed retirement homes and long-term care homes.
Listening to Stakeholders
The Stakeholder Advisory Council met quarterly and provided advice on draft compliance standards regarding procedures for complaints to licensees.
RHRA’s CEO and Registrar presented at the Innovative Regulatory Delivery Models Workshop, where international experts convened to discuss risk models.