To help retirement home operators understand the new standards in place with the Retirement Homes Act, 2010 (Act), the RHRA has compiled plain-language education materials. If you need further assistance or help after reviewing these materials, please contact the RHRA at 1-855-ASK-RHRA (1-855-275-7274).
To notify the RHRA of a change in your home's Licence Application/Public Register information, please complete and submit (by mail or email) the Notice of Change Form
Letters and invoices for the 2013 Annual Licence Fees were sent to operators beginning November 30, 2012.
2013 Annual Licence Fees Letter
Frequently Asked Questions about licensing, care services and fees.
Frequently Asked Questions
This guide explains the standards set out in the Act.
Remember that it is an overview and you are still encouraged to consult the
Act and its regulations.
RHRA Plain-Language Guide
*Additional Phase 3 Fact Sheets will be available soon
The following fact sheets explain specific sections of the Act:
Operators are encouraged to use the Compliance Checklist to help assess their home's readiness with requirements of the Act.
Two versions of the Resident Information pamphlet are now available. The trifold can be folded as a brochure and the one-page version can be printed and placed in resident information packages.
The mandatory reporting poster and Residents' Bill of Rights poster are available in English and French. They should be posted in a conspicuous, public area in the home. Posters can be downloaded below, or, if you would like posters mailed to you, please email the RHRA at firstname.lastname@example.org.