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In Touch Retirement Living
64 King Street
Toronto ON  M9N 1L3
Licence Status: Refused -
Prosecution
Operator Info
Address: 64 King Street
Toronto  M9N 1L3
Licence Status: Refused - Prosecution
Other Information: The Registrar of the RHRA refused to issue a licence to Ms. Elaine Lindo (the "Applicant") who was operating a retirement home known as In Touch Retirement Living at 64 King Street Toronto (Weston). In an appeal of that decision by the Applicant, the Licence Appeal Tribunal on November 12, 2013, upheld the decision of the Registrar to refuse to issue a licence to the Applicant.

On May 15, 2014 the RHRA charged Ms. Lindo with operating a retirement home without a licence, contrary to section 33 of the Retirement Homes Act, 2010 (the "Act"). The Applicant was convicted and sentenced in Provincial Court on March 11, 2015, for operating a retirement home without a licence. Ms Lindo was sentenced to 15 days' imprisonment, a fine of $2,500 and a probation order. The probation order is for a term of two years and prohibits Ms. Lindo from admitting any resident over the age of 65 to her facility and requires regular reporting of resident information and care services to the RHRA for the term of the probation order.

On December 12, 2016, the RHRA charged Ms. Lindo for operating without a licence, contrary to section 33 of the Act and for breach of her Probation Order contrary to section 75 of the Provincial Offences Act, 1990. In addition, the Registrar has ordered Ms. Lindo to immediately take steps to stop operating In Touch as a retirement home, and to pay a $10,000 penalty.
Care Services
Available Services:
  • Assistance with bathing
  • Assistance with personal hygiene
  • Assistance with ambulation
  • Assistance with feeding
  • Provision of skin and wound care
  • Continence care
  • Administration of drugs or another substance
  • Provision of a meal
  • Dementia care program
  • Assistance with dressing
  • Any service that a member of the Ontario College of Pharmacists provides while engaging in the practice of pharmacy
  • Any service that a member of the College of Physicians and Surgeons of Ontario provides while engaging in the practice of medicine
  • Any service that a member of the College of Nurses of Ontario provides while engaging in the practice of nursing
Occupancy / Fire Sprinklers
Resident Capacity: 24
Automatic Sprinklers
in All Suites?:
No
Number of Suites with
Automatic Sprinklers:
0
Sprinkler Locations: None
Inspection Reports
DateFilename
2013-10-19 Final Inspection Report T0183
2013-08-14 Final Inspection Report T0183
2013-08-13 Final Inspection Report T0183
2013-05-24 Final Inspection Report T0183


Registrar Orders
DateFilename
2016-12-09 OrderSummary 2016-T0183-89-01
2016-12-09 OrderSummary 2016-T0183-93-01
2014-12-12 Order 2014-T0183-93-01
2014-11-10 Order 2014-T0183-89-01


External Proceedings, Orders and Decisions
DateFilename
2015-03-26 Conviction Summary T0183
2013-11-12 LAT Order T0183


Conditions on the Licence
None


Persons with Controlling Interest
Elaine Lindo


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