COVID-19 Updates and Resources for Retirement Home Operators

RHRA is closely monitoring developments related to COVID-19 and will post advisories and information related to COVID-19 here as they become available. RHRA’s primary concern is the health and safety of seniors living in Ontario retirement homes.

 

Below is Important Information for Retirement Home Operators.

RHRA Special Advisories

 

RHRA provides up-to-date information on COVID-19 through Special Advisories to our newsletter subscribers. Please email e-newsletter@rhra.ca to be added to the list.

April 11, 2024 – RHRA Update: EAPO Seniors Leading Change Webinar, RHRA’s Inspection Resource

April 4, 2024 – RHRA Update: New Abuse and Neglect Guidance Document, Supporting Resident Connections and Learning Across Ontario

March 28, 2024 – RHRA Update: Final Reminder: Annual Fee and AIR Submission Deadline, TB and Other Infectious Diseases Screening

March 21, 2024 – RHRA Update: EAPO Senior’s Anti-Bullying Toolkit, Annual Invoice and AIR Submission Deadline Reminder

March 14, 2024 – RHRA Update: Updated Application Forms, Annual Fee and AIR Submission Deadline Reminder, Enhanced Masking Recommendation Reminder

March 7, 2024 – RHRA Update: Annual Fee and AIR Submission Deadline, Enhanced Masking Recommendation Update, International Women’s Day, Fraud Prevention Month

February 29, 2024 – RHRA Update: AIR Submission Deadline, Pest Control Reminder, Fraud Awareness Month

February 22, 2024 – RHRA Update: AIR Submission Deadline Reminder, RHRA Resources for Licensees and Operators

February 15, 2024 – RHRA Updates: AIR Submission Deadline Reminder, IPAC Hubs Support, Pension Awareness Day

February 8, 2024 – RHRA Update: AIR Submission Deadline Reminder, Changes of Care Service and Rent Prices, FSRA Pension Awareness Campaign

February 1, 2024 – RHRA Update: AIR Consultation and Launch, RHRA Access to Resident Health Records, Black History Month

January 25, 2024 – RHRA Update: RHRA’s Annual Information Return, Connecting Residents Across Ontario, New Board of Directors Member

January 18, 2024 – RHRA Update: Alzheimer’s Awareness Month, Submitting Complaints to RHRA, OACAO January Webinars

January 11, 2024 – RHRA Update: FSRA Guidance on Understanding Decumulation Products, Compliance Assistance Modules Resources

January 4, 2024 – RHRA Update: Transition From Hospital To Home, Verifying RHRA Personnel, SAC Member Appointments 

December 21, 2023 – RHRA Update: Happy Holidays from RHRA, MSAA Holiday Reminders, Temporary Help Agencies, Newsletter Subscriber Survey, AIR Consultation

December 14, 2023 – RHRA Update: Newsletter Survey Reminder, Reporting Deaths to the Coroner, AIR Consultation Reminder

December 7, 2023 – RHRA Update: Reporting Harm/Risk of Harm, Newsletter Survey Reminder, RHRA Educational Materials, AIR Consultation Reminder

November 30, 2023 – RHRA Update: Reporting Medication Errors Clarification, Newsletter Subscriber Survey, RSV Vaccine, Connecting Residents, AIR Consultation Reminder

November 23, 2023 – RHRA Update: RHRA Consultation on New Annual Information Return, Respiratory Season Resources, RHRA Newsletter Subscriber Survey

November 20, 2023 – Special Advisory: RHRA Consultation On The New Annual Information Return (AIR) 

November 16, 2023 – RHRA Update: Reporting Medication Errors, Price Changes For Care Services And Rent

November 9, 2023 – RHRA Update: Resident Tracking Technology, Remembrance Day, Respiratory Season Resources

November 2, 2023 – RHRA Update: Enhanced Masking Recommendation, Flu Shot/COVID-19 vaccine, Webform Focus Group, Consultant Scam, Financial Literacy Month

October 26, 2023 – RHRA Update: RHRA’s 2023-2026 Strategic Plan Now Live, Home Bed Assist Handle Recall, Hospital To Home Transition, EAPO Conference 

October 18, 2023 – RHRA Update: SAC Opportunity, National IPAC Week, IPAC webinar, EAPO Webinar, ACE Annual General Meeting, Toronto Vulnerable Sector Screening

October 12, 2023 – RHRA Update: SAC Opportunity, Fall Preparedness Reminder, Respiratory Season Preparedness Webinar

October 10, 2023 – Special Advisory: Fall 2023 Preparedness

October 5, 2023 – RHRA Update: Recognition Event Award Recipients, Reminder About Fall Preparedness

September 28, 2023 – RHRA Update: New 2024-25 Fee Schedule, Fall Preparedness, National Day for Truth And Reconciliation Day, ORCA Webinar

September 27, 2023 – Special Advisory: New 2024-25 Fee Schedule

August 10, 2023 – RHRA Update: RHRA’s Virtual AGM & Recognition Event, ORCA Conference 2023, COVID-19 Outbreak Reporting and Dashboard Changes

August 3, 2023 – RHRA Update: Changes to a Home’s Operations Reminder, COVID-19 Outbreak Reporting & Dashboard Changes, RHRA’s AGM & Recognition Event

July 27, 2023 – RHRA Update: Changes To COVID-19 Outbreak Reporting And Dashboard

July 13, 2023 – RHRA Update: COVID-19 Booster Recommendation, Post COVID-19 Condition Survey

July 6, 2023 – RHRA Update: Point of Care Risk Assessment, Post COVID-19 Survey,  Last Call To Nominate A Resident Champion

June 29, 2023 – RHRA Update: COVID-19 Guidance, Resources To Support 2SLGBTQIA+ Residents, Resident Champion Award

June 27, 2023 – Special Advisory: Updated MOH COVID-19 Guidance to Public Health Units 

June 23, 2023 – Special Advisory: Updated MSAA COVID-19 Guidance for Retirement Homes 

June 8, 2023 – RHRA Update: Extended Access for COVID-19 RATs, Changes to Ontario Fire Code, Resident Champion Awards Reminder, ORCA Road Show

June 1, 2023 – RHRA Update: Expiring PPE & Hand Sanitizer, Seniors Month, Resident Champion Award, ORCA Road Show

May 25, 2023 – Emergency Planning CAM Supplement, ORCA Road Show Reminder, Resident Champion Award 

May 18, 2023 – RHRA Update: ORCA Spring Road Shows, Resident Champion Award, COVID-19 Screening: Hospital To Home

May 11, 2023 – RHRA Update: COVID-19 Screening, UIIP And Paxlovid Resources, ORCA Road Show, Resident Champion Award

February 23, 2023 – RHRA Update: RHRA IPAC Resources, Resident Opportunity with RHRA 

February 9, 2023 – RHRA Update: Home Evacuations Expectation, COVID-19 Guidance Update And TB Screening Reminder 

January 26, 2023 – RHRA Update: COVID-19 Outbreak Reporting, Annual Evaluation, Fee Reduction Deadline, SAC Opportunity

October 27, 2022 – RHRA Update: Fall Preparedness, PSP, RHRA Invoices Reminders, Emergency Scams 

October 20, 2022 – RHRA Update: PPE Supply Portal, PHO Learning Program, Bivalent Booster, RHRA Invoices, SAC

COVID-19 RESOURCES

 

memos from the ONTARIO GOVERNMENT – CMOH, MOH, MSAA

MSAA Memo: Enhanced Masking Recommendation Update for Retirement Homes – March 5, 2024 

MSAA Memo: Holiday 2023 Reminders for the Retirement Home Sector – December 20, 2023

MSAA Memo: Respiratory Syncytial Virus (RSV) Vaccine for Residents in Retirement Homes Licensed to Provide Dementia Care – November 24, 2023 

MSAA Memo: Enhanced Masking Recommendations for Retirement Homes – November 2, 2023

MSAA Memo: 2023 Fall Preparedness – October 6, 2023

Memo re COVID-19 Guidance Updates – June 23, 2023

CMOH Memo re COVID-19 Public Health Measures in Retirement Homes – June 10, 2022

Extended access for COVID-19 rapid antigen testing until December 31, 2023 – June 2, 2023

Memo re: COVID-19 Guidance Updates and Tuberculosis Resident Screening Reminders – February 6, 2023

Memo re IPAC Hubs – January 12, 2023

Government guidance documents

RSV Fact Sheet for Vaccine Recipients – November 24, 2023 

MOH COVID-19 Guidance: Long-Term Care Homes, Retirement Homes and other Congregate Living Settings for Public Health Units – June 26, 2023

MSAA COVID-19 Guidance for Retirement Homes in Ontario – June 26, 2023

PPE Supply Portal – Quick Reference Guide

PPE Supply Portal User Guide V8

tools, checklists & posters

PHO IPAC Self-Assessment Audit for Long-Term Care and Retirement Homes (publichealthontario.ca)September 2023

RHRA COVID-19 Self-Assessment Tool for Retirement HomesSeptember 2023

PHO IPAC Checklist for Long-Term Care and Retirement Homes (publichealthontario.ca) – September 2023

MOH COVID-19 Screening Tool for Long-Term Care Homes and Retirement Homes – August 31, 2022

RHRA COVID-19 Outbreak Reporting – Tip Sheet September 2023

Webinar: 2023 Respiratory Season PreparednessOctober 5, 2023

Webinar: IPAC Supports & Best Practices for Respiratory Season Preparedness – October 26, 2023

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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